An interesting experience: - The bus was on time - The bed was comfortable. 200k was okay. - There was air conditioning and blankets. - I liked the driver and the conductor. I was assigned my favorite seat and was able to change my points quickly. The customer support was enthusiastic and cheerful. - The driver played music while driving, making me nostalgic for Saigon in the 2000s. - The bus stop was clean and beautiful. I got to see the sea elephants. - The shuttle bus was on time. The bus was spacious, comfortable, and cool. - The waiting room at the bus station was spacious, airy, clean, with drinking water, charging sockets, and a restroom. - I liked the bus station's working style: fast, neat, concise, complete, and methodical. It suits my backpacking style.

Good experience. The staff was cheerful, polite and friendly. The arrival time was 1 hour later than expected because the car had to stop many times to load and unload goods and pick up passengers. Overall, I feel secure when using this bus company's service, and will support and recommend this bus company's service to my relatives.

We booked tickets without paying for the Nha Trang-Da Nang journey (which is very convenient if you don't have a foreign card to pay with). We arrived at the bus station (the departure point was indicated on the ticket), and they printed our tickets for us at the ticket counter. We also decided to buy tickets for the return journey directly at the counter, as the price was the same in the app. We first took a minibus to the meeting point, and then transferred to the sleep bus itself. I recommend bringing a warm sweater or a thin jacket/vest, as it was occasionally chilly, and the blankets were old, but they were available. USB ports for charging your phone worked, and there was toilet paper and toilet paper. Everything was quite clean. We traveled back from Da Nang (Da Nang bus station, Terminal B2, Exit 8) on a different type of bus with three rows of reclining seats. It's less spacious, but still quite comfortable and much better than an 8-10 hour ride sitting down. We also stopped near Nha Trang and were then taken to the station by a small bus. They also transport packages during the trip, and there may be stops. I recommend this company and book VIP seats.

I was quite nervous when I read many comments saying the bus was late, but the bus arrived 10 minutes earlier, so it probably depends on the bus and fate. The vehicle is fully equipped with water, towels, cakes, blankets, and pillows. The bed is quite comfortable if sleeping for 1 person. Even though my lover and I are both 7-8 feet tall, quite thin, we still feel a bit tired lying down. I think this trip is ok, I still have to wait for the return trip. Regarding payment, I think I should choose online payment to get a discount, because I choose to pay when getting on the bus but in the end I still have to transfer money in advance to deposit a seat. Generally satisfied.