Here’s my honest review of my experience traveling with this company from Hanoi to Danang. The Good: • Immaculate cleanliness: The bus was impressively clean, and they are very strict about maintaining this standard – eating is not allowed on board. It’s the first time I’ve seen such a focus on cleanliness in Vietnam. Everything inside the bus looked new and spotless. • Reliable WiFi: The onboard WiFi worked perfectly throughout the trip. • Charging options: USB and USB-C charging ports were available, which I also encountered for the first time. • Quiet and peaceful environment: They didn’t leave the lights on unnecessarily or play loud music, which made it easy to relax and sleep during the journey. • Regular restroom stops: They scheduled frequent stops, making it convenient for everyone. The Not-So-Good: • Last-minute change of pickup location: A few hours before departure, they informed me that the pickup point had been changed to a location about 30 minutes farther away. However, they compensated me with 100,000 VND, which I found fair. • Unfriendly drivers: The drivers weren’t particularly friendly or helpful, but nothing unbearable. • Overcrowded transfer in Danang: When we transferred to another bus to get to our hotel in Danang, it was overcrowded, and I ended up sitting on a plastic stool in the middle aisle, which wasn’t ideal. Overall: Despite a few minor inconveniences, I had a positive experience with this company. It’s by far the best bus service I’ve used in Vietnam. The cleanliness, comfort, and quietness made a significant difference, and I would recommend it to anyone traveling this route.

This was my first time booking a ticket through Vexere, and honestly, I didn’t quite know what to expect. But the whole experience turned out to be really smooth and pleasant. The trip from Da Nang to Da Lat on bus 43H-185.92 was excellent. The bus itself was very comfortable and impressively clean, which made a long journey much easier. The driving felt safe and professional throughout, and that alone already means a lot on these routes. I’d especially like to thank the drivers — they were attentive, polite, and clearly cared about the passengers’ comfort. It’s one of those details you don’t always notice at first, but it really shapes the whole experience. Also, big thanks to the teams at Vexere and Viet Lao Travel. They were patient, responsive, and genuinely helpful, answering all my questions without any rush or irritation. That kind of support is rare and very appreciated. Overall, I’m very satisfied with this trip and will definitely use your services again in the future. Wishing you all the best — and keep up the great work!

The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.

We took a day time sleeper bus with HM Happycar from Hoi An to Phong Nha. I received a WhatsApp message from the organizer to ensure we found the bus ok before departing. The bus was extremely clean and in great condition. The little bed capsules were private and lay totally flat, or you could put them into a partially reclined position. I am 5'4" and could lay completely stretched out, my friend is 5'9" and could do the same with flexed feet. There was a USB port, lights and air vents. The driving felt very safe and there were two drivers who traded off which helped us feel safe as well. We stopped 3 times for toilet breaks. After getting dropped off and going about our day, we realized we forgot air buds on the bus. I messaged them via WhatsApp and they responded immediately that they would ask their cleaning staff. They found them and organised a nearby hostel for them to be dropped off at for us to pick up at our convenience. Very impressed overall, would book with them again.

Thank you so much. If you want to use the cabin bus from Phu My Hung to Da Lat, use here. I had a hard time understanding him because he had a Vietnamese accent, but I could easily communicate in English! The office called me an hour before boarding the bus, and even though I had to transfer several times because I didn't arrive on time, they kindly accepted me. If you take a shuttle (van) at the main gate, it will take you to the meeting point. Since you are in a hurry, cut off the ticket first and hand it over. Although the driver or conductor does not speak English, they will let you know when you get to the drop-off point. There is also a shuttle, so you can ignore it if Grab is in operation, and the shuttle driver will also kindly inform you with gestures, so all you have to do is show the hotel address. I really appreciate everything. If you go to DaLat from PhuMyHung, you just book a bus here. Office worker can speak English little bit. And they called me before 1 hour ago to take the bus. I just waited in LotteMart Dist 7 Main Gate, took the shuttle(silver Mini Van) and they dropped me off hub. Just a few minutes later, I could take the bus to DaLat. The officer brought tickets and helped everything. They are so kindly, friendly. The bus driver and sub driver(?) can't say English, but the point is not the problem. They tried to help me always. When I arrived DaLat, I met taxi driver. So I asked anyone, can I use shuttle. They have shuttle service, that's why I just ignored taxi driver. I just showed hotel address, kindly shuttle driver dropped me off right place. I really appreciate everything. I hope to see you again.

We are very happy with out 8.5 hour journey yesterday. The bus driver was extremely good . Our seats were comfortable and clean with water and hand wipe provided. Fantastic food stop . Good amount of toilet breaks. The only thing I would recommend to improve is to allow foreign payment cards when booking on the app.

It is very difficult for foreigners to understand the location of the bus terminal and where the buses come from. I arrived an hour before the bus departed, but after walking for over an hour they finally called me and found me. The service was normal, but anyway I slept better than in a hotel because I was so comfortable. It would be nice if the horns were less loud. But I enjoyed it so I give it full marks. Thank you very much.

First time but quite satisfied. Will order again.

This was my first time taking a sleeper bus in Vietnam, and it was a great experience. The bus was new, with clean leather seats and ample space. The air conditioning worked well, keeping the cabin cool throughout the night. Each seat had a curtain for privacy, and window blinds allowed for a dark, private space after the lights were turned off. The driver did a good job, and the journey started 20 minutes early once everyone had boarded. We arrived in Da Lat two hours ahead of schedule, which was a pleasant surprise. The bus made a 30-minute dinner and restroom stop around 9 p.m. — though I wouldn’t recommend dining there. Instead, consider bringing snacks or biscuits for the ride. Also, avoid drinking too much water after the first stop since there are no more breaks for the next 9 hours. Overall, it was a smooth and efficient trip, and I highly recommend it!

New car, I went on the Quy Nhon -> Da Nang trip and it was very comfortable. The shuttle bus picked up and dropped off at both QN and DN. The car company is new but I don't know why I saw many low reviews so I was hesitant when I bought the ticket, but after the trip I found it great. All the staff were friendly and enthusiastic. Text the co-driver if you want to go to the toilet and he happily stopped the car at the nearest gas station so my family could get off!! Other cars sometimes grimaced and cursed lightly :) New car, strong air conditioner, clean. I don't understand why there are many low reviews? Everyone please support me, I went from Quy Nhon to Da Nang and the whole car had 7 passengers, it was pitiful. Wish Tan Quang Dung success.

Very good experience. The bed is spacious, has a pillow, a night light, and a lamp in the room for reading. The bed sheets and blankets are very clean and tidy. The car is comfortable and runs smoothly. The driver and staff are also friendly and polite. There is a shuttle bus to Tuy Hoa city center, which is very convenient. The ticket price is reasonable. Overall, I am very satisfied, thank you to the car company.