Excellent overnight bus trip from Hoi An to Da Lat with Viet Lao. The staff was very friendly, the bus was clean, the driver was a good driver, and there was no music or unpleasant noise. All this at a good price with smooth communication in English, so I recommend it. For first-timers: there are no toilets, but there were three stops approximately every two hours (you are notified in advance by announcement). You cannot eat on the bus, but there are restaurants and snack bars at some stops. You must remove your shoes and walk barefoot. At the stops, plastic slippers are provided as you exit the bus; you return them to a bin before reboarding. A small bottle of water, a blanket, and a pillow are provided. There is a USB port. I couldn't get the Wi-Fi to work, but that might be my fault. For those who are overweight or very tall, I recommend taking buses with fewer seats (there were about 35, and I'm not overweight, but it was a tight fit). I recommend the lower and middle seats.

This was my first time taking a sleeper bus in Vietnam, and it was a great experience. The bus was new, with clean leather seats and ample space. The air conditioning worked well, keeping the cabin cool throughout the night. Each seat had a curtain for privacy, and window blinds allowed for a dark, private space after the lights were turned off. The driver did a good job, and the journey started 20 minutes early once everyone had boarded. We arrived in Da Lat two hours ahead of schedule, which was a pleasant surprise. The bus made a 30-minute dinner and restroom stop around 9 p.m. — though I wouldn’t recommend dining there. Instead, consider bringing snacks or biscuits for the ride. Also, avoid drinking too much water after the first stop since there are no more breaks for the next 9 hours. Overall, it was a smooth and efficient trip, and I highly recommend it!