The bus driver needs to smile more :)) Although he was very helpful and supportive, I'd rather text him to ask for help than talk to him with an expressionless face :)) I also thanked the bus driver for the 5 rice cakes! All other services were good, the ride was comfortable, hehe.

All service experiences were good, each car picked up earlier than scheduled on the app (probably due to holidays and had been notified in advance but still a bit stuck on the pre-arranged schedule), enthusiastic and polite staff! Still 5 stars!

The driver and the bus conductor were lovely. I was stuck in traffic but they still tried to wait so I wouldn't miss the trip. They were very gentle and polite. The car was clean, airy, and the blankets smelled good. I was very satisfied with this trip.