Good experience. The staff was cheerful, polite and friendly. The arrival time was 1 hour later than expected because the car had to stop many times to load and unload goods and pick up passengers. Overall, I feel secure when using this bus company's service, and will support and recommend this bus company's service to my relatives.

Honestly, I'd read the previous reviews and we were a little worried. But it was the best bus trip we've ever taken. The bus left and arrived on time, the drivers were friendly, the ride was okay (although still bumpy, but that's Vietnam for you ^^), and the seats were comfortable. We were pleasantly surprised.

The staff were lovely. My husband and I went with our two young children. We were a little slow in arranging our time at the restaurant, but the staff were very understanding!

For first-timers taking the ride, the tour bus comes ON the ferry together with you and your luggage to phu quoc. They’ll give you your ferry tickets on site.