The bus arrived right on time, exactly as scheduled and communicated to us in advance. It was a new, very comfortable bus—it even featured wireless phone charging. The driver was delightful and polite; he drove very carefully, ensuring we felt comfortable throughout the journey. There were two stops along the way: a five-minute restroom break and a 20-minute stop at a decent café. The entire trip, including stops, took about three and a half hours. We are very pleased and will certainly book with this operator again in the future.

The staff were lovely, and the bus was lovely too 😂 It was new, clean, and had Pikachu decorations all over it. Each bed even had a long Pikachu plushie to hug 🤣 The pink pig-patterned blankets would be a hit with kids. This was the first time I'd seen a bus company provide toothbrushes. Two elderly people boarded the bus and the staff even escorted them to their seats to assist them; overall, it was very thoughtful.