On Tet holiday, the bus did not run on time, but the bus company staff called to inform and arrange seats according to the booked tickets.

I want to leave a review about the transportation company. I was worried because of some reviews, but the trip turned out to be very comfortable. The staff were very attentive: they escorted me to my seat, helped load my luggage, and even helped pack my shoes. The only thing is that the bus arrived an hour before departure, same as I did, so I don’t know what would have happened if I had come at the time indicated on the ticket. Overall, I was very satisfied with the trip and I’m glad I chose this company.

The bus staff is enthusiastic and keeps the customers' dropped items to return them.