Vehicles and drivers have ok attitudes, except for the operators, very rude, need to be patient and explain the process as well as things related to the trip for customers to understand, if the elderly are not familiar with technology, if we book a car and you speak in that accent, no one will go! Please give your comments, thanks

It's been more than 7 years since I last took Futa. The new Kim Long 34-seat fleet is better, not as stuffy as the Futa 34-seat bus in 2018. The bus runs smoothly, I slept all the way to my destination. No need to print a ticket. Just give the QR code to the attendant to scan and get on the bus. The bus runs on time. The transfer in HCM is quite convenient (luckily there is a transfer point right in front of my house in HCM). There is a slight minus point that the slippers for passengers to change into when getting off the bus are quite dirty, the bus company should clean it to look better.