buses are new and clean, and i sat at my booked seat the drivers are friendly and enthusiastic I'm a big person (1.87m), so my legs didn't fit with my bag there, the legroom is actually fine, bigger than in most buses, it's just me being tall, so i asked if i could use one of the free seats to put my stuff and they were fine with it they even helped to find the nearest toilet for me to stop at in the mountain area, even though we had already stopped an hour ago for a toilet highly recommend these guys!