The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.

The bus was waiting at the designated location. The driver met us, checked our tickets, and helped everyone who arrived early get settled. The cabins were clean, intact, and in working order. The blanket smelled pleasantly after being washed, and there was water. The bus had a toilet: clean, working, with toilet paper and soap. The driver drove carefully and didn't honk. I was very satisfied with the trip. The bus was waiting at the designated location. The driver met us, checked the tickets, and helped everyone who arrived early get settled. The cabins were clean, intact, and everything was in working order. The blanket had a fresh, clean scent, and water was provided. There is a toilet on the bus: it was clean, functional, and equipped with toilet paper and soap. The driver drove carefully and didn't honk. I am very satisfied with the trip. Xe buýt đã đợi sẵn ở đúng điểm hẹn. Tài xế đón khách, kiểm tra vé và sắp xếp chỗ ngồi chu đáo cho những người đến sớm. Trong khoang nằm rất sạch sẽ, đồ đạc còn mới và hoạt động tốt. Chăn có mùi thơm dễ chịu sau khi giặt, có sẵn nước uống. Trên xe có nhà vệ sinh sạch sẽ, dùng tốt, có đủ giấy vệ sinh and xà phòng. Tài xế lái xe rất cẩn thận, không bóp còi nhiều. Tôi rất hài lòng với chuyến đi này.

Excellent overnight bus trip from Hoi An to Da Lat with Viet Lao. The staff was very friendly, the bus was clean, the driver was a good driver, and there was no music or unpleasant noise. All this at a good price with smooth communication in English, so I recommend it. For first-timers: there are no toilets, but there were three stops approximately every two hours (you are notified in advance by announcement). You cannot eat on the bus, but there are restaurants and snack bars at some stops. You must remove your shoes and walk barefoot. At the stops, plastic slippers are provided as you exit the bus; you return them to a bin before reboarding. A small bottle of water, a blanket, and a pillow are provided. There is a USB port. I couldn't get the Wi-Fi to work, but that might be my fault. For those who are overweight or very tall, I recommend taking buses with fewer seats (there were about 35, and I'm not overweight, but it was a tight fit). I recommend the lower and middle seats.

To be honest, I was little bit scared after seeing mixed reviews here but it turned our pretty good. We went from Nha Trang to Hoi An, bus was there 20-30min earlier but staff informed us about it 30 minutes before it. The staff inside with the driver were really nice, they helped us with our bags and gave us free water and small snack. The cabin was clean with blanket and alright in space even for me (184 cm). Driving was okay without too much honking but dont expect any luxury sleep cause the road is bumpy and there are a lot of turns. There were quick 3-4 toilet stops and bus got in Hoi An around the promised time. I dont know if we got lucky and other people super unlucky or they expect something impossible but i would go again with them. 10/10

We took a day time sleeper bus with HM Happycar from Hoi An to Phong Nha. I received a WhatsApp message from the organizer to ensure we found the bus ok before departing. The bus was extremely clean and in great condition. The little bed capsules were private and lay totally flat, or you could put them into a partially reclined position. I am 5'4" and could lay completely stretched out, my friend is 5'9" and could do the same with flexed feet. There was a USB port, lights and air vents. The driving felt very safe and there were two drivers who traded off which helped us feel safe as well. We stopped 3 times for toilet breaks. After getting dropped off and going about our day, we realized we forgot air buds on the bus. I messaged them via WhatsApp and they responded immediately that they would ask their cleaning staff. They found them and organised a nearby hostel for them to be dropped off at for us to pick up at our convenience. Very impressed overall, would book with them again.

It is very difficult for foreigners to understand the location of the bus terminal and where the buses come from. I arrived an hour before the bus departed, but after walking for over an hour they finally called me and found me. The service was normal, but anyway I slept better than in a hotel because I was so comfortable. It would be nice if the horns were less loud. But I enjoyed it so I give it full marks. Thank you very much.

Всем привет! Хотелось бы поделиться своим опытом поездки на слипбасе данной компанией для рускоговорящих туристов, поскольку когда я выбирала, более менее информативных отзывов не обнаружила, а рейтинг всех компаний был сомнителен. Итак,покупала я билеты в Дананг конечно же в этом приложении, оплачивала через куаркод российской картой (сбер). Инфа пришла сразу же на почту и в приложении. Поскольку ранее в одном из отзывов видели инфу,что слипбас может стоять вовсе не в назначенной точке посадки,решили написать по контактному номеру в бронировании, чтобы уточнить наверняка. Адрес по итогу оказался верным,что хорошо. Мы приехали,как и было рекомендовано за полчаса,автобус уже стоял,посадка шла полным ходом. Мы загрузили габаритные вещи в отсек для багажа, показали наши билеты и прошли в автобус. При входе вы снимаете обувь и кладете ее в пакет,который выдадут. Сам слип достаточно комфортный, чистый. В нем два уровня с каждой стороны. По 6 капсул на каждом. Итого 24+ 1 место,как мы поняли без капсулы,оно в проходе,не лежачее под углом в 45 градусов. Я бы настоятельно не рекомендовала это место, поскольку дорога дальняя и не совсем простая. Мы брали верхние капсулы, поскольку нижние к моменту нашего бронирования уже все были заняты. Почему так мы не поняли,нам показалось,что они вровень с полом расположены,не совсем комфортно (было бы возможно для нас). Что же касается самих капсул: подъём на второй ярус по выемкам (удобно), капсула просторная (я ростом 153 мне было ультракомфортно, мой мужчина 176 в притык, если вытянуться полностью,но в целом тоже тоже норм ), она достаточно широкая, есть шторка, закрывающая Вас от всех пассажиров, и есть шторка на окне, регулировка света, подстаканники и пазы для негабаритных вещей- гаджетов, например, на потолке зеркало, есть плед и подушка (но, судя по виду многоразовые, мы их не использовали, не понятно стираются ли они как-то 🤷🏻‍♀️), также пара крючков, два отверстия кондиционера (они регулируются.дуют мощно, я по итогу их закрыла совсем, поскольку замерзла и надела толстовку. Обязательно учитывайте это при выборе одежды в поездку), есть разъём юсби и typeC и типа наклейка с вайфаем,к которому подключаешься,но он не работает. Что же касается дороги: Выехали мы раньше запланированного времени минут на 20, через минут 40-50 дороги была первая остановка на поесть (не знаю зачем) и в туалет (УЧИТЫВАЙТЕ,ЧТО ТУАЛЕТА В АВТОБУСЕ НЕТ!!), далее остановка в 3 ночи на заправке в туалет, а после уже только в первом пункте высадки- городе Хойан. Манера езды вьетнамцев говорит сама за себя,они любят сигналить, обгонять,тормозить не плавно. Поспать можно и нужно,если у Вас ночной рейс,но иногда будете просыпаться. Спасибо на том,что хоть наш водитель на автостраде после выезда из города не сигналил. В целом, мне было комфортно спать, я просыпалась дважды помимо остановок. Кстати,остановки водитель громком объявляет, что удобно. Приехали мы раньше запланированного времени на целый час! В целом, поездка была более чем комфортная, она превзошла наши ожидания. Надеюсь, мой опыт и отзыв поможет путешественникам определиться с выбором транспорта и компании!

Second 45-minute trip with Han Café (Saigon-Mui Ne in a "Limousine sleeping bus" - cabins - and Phan Rang-Mui Ne in a "standard sleeper bus") and we were just as satisfied as before. The driving was exemplary, the staff incredibly attentive (they checked that everything was alright in your seat, were always smiling, and provided a warm welcome and helpful information at the pick-up point). The bus was clean and comfortable, and the communication was impeccable (they sent us a WhatsApp message to remind us of our trip and the pick-up point). The pick-up point in Phan Rang was comfortable (clean restrooms, drinks available for purchase, and excellent boarding). They even arranged a drop-off point for us because we had gone to the wrong location. Their "standard sleeper buses" are still perfectly comfortable and include several convenient stops. Compared to another so-called "VIP cabin" company where I thought I was going to die (dangerous and uncomfortable driving for passengers, poorly maintained buses, and extremely unfriendly staff), I highly recommend Han Café. I wasn't able to try their overnight trips, as they were full, probably because they're in high demand! Don't hesitate! 👍

We booked tickets without paying for the Nha Trang-Da Nang journey (which is very convenient if you don't have a foreign card to pay with). We arrived at the bus station (the departure point was indicated on the ticket), and they printed our tickets for us at the ticket counter. We also decided to buy tickets for the return journey directly at the counter, as the price was the same in the app. We first took a minibus to the meeting point, and then transferred to the sleep bus itself. I recommend bringing a warm sweater or a thin jacket/vest, as it was occasionally chilly, and the blankets were old, but they were available. USB ports for charging your phone worked, and there was toilet paper and toilet paper. Everything was quite clean. We traveled back from Da Nang (Da Nang bus station, Terminal B2, Exit 8) on a different type of bus with three rows of reclining seats. It's less spacious, but still quite comfortable and much better than an 8-10 hour ride sitting down. We also stopped near Nha Trang and were then taken to the station by a small bus. They also transport packages during the trip, and there may be stops. I recommend this company and book VIP seats.

I want to leave a review about the transportation company. I was worried because of some reviews, but the trip turned out to be very comfortable. The staff were very attentive: they escorted me to my seat, helped load my luggage, and even helped pack my shoes. The only thing is that the bus arrived an hour before departure, same as I did, so I don’t know what would have happened if I had come at the time indicated on the ticket. Overall, I was very satisfied with the trip and I’m glad I chose this company.

I went Hoi An > Saigon. I was cautious after reading the reviews, but it worked out okay! They have a premium bus, but the service and employees are definitely not premium. But they're very effective and competent. They have an actual office in Hoi An, which is nice. A nice shuttle took us ftom the office to the highway where we met the bus. We stopped for dinner at a cheap, good enough spot at 8:30pm. They must have sped through the night because we reached the northern part of Saigon at 6:45am (at their carwash facility?), where they loaded us on a very janky shuttle bus to transfer to the Tinh Binh office closer to downtown (not enough seats, so some people sat on plastic chairs in the cargo hold). We reached there at 7:30am -- much earlier than the 11am arrival time on the ticket. I'm 178cm and the seat was extremely comfortable; I ended up sleeping straight from 11pm until we arrived to Saigon. But three negatives: - Second shuttle bus was blatantly unsafe (see pic) - My seat was stuck in recline / couldn't sit up - Daytime driver played rock music on a high volume. Thankfully he turned off the rear speakers when asked, but be careful getting front seats. Overall I would take them again as long as it is a budget price.