The staff was very enthusiastic and courteous, calling to ask again about the pick-up point and pick-up time. The drivers are very pleasant and do not smoke in the car like other car companies. Love the drivers because I can't breathe when I smell of cigarettes. The car is beautiful, has its own lights that can turn on and off automatically when needed. Very clean, the car's glass is clean and clear, unlike other cars, where the glass is blurred due to water stains. Curtains create a very private feeling. There is a phone charging socket. People of 1m8 to 1m9 can lie comfortably. But it seems that the width of the glass row is a little smaller. The big minus point is that there is wifi but it cannot be used. I hope the bus company invests more in wifi. The car has up to 2 drivers and 1 waiter, a total team of 3 people, and they are well-trained to serve customers with standard service style. The time the car stops for passengers to go to the toilet is very reasonable, without feeling full. In general, it is only 50k higher but much more comfortable than other cars. Service exceeded expectations. True pictures, true service. Will recommend to friends

Very good experience. The bed is spacious, has a pillow, a night light, and a lamp in the room for reading. The bed sheets and blankets are very clean and tidy. The car is comfortable and runs smoothly. The driver and staff are also friendly and polite. There is a shuttle bus to Tuy Hoa city center, which is very convenient. The ticket price is reasonable. Overall, I am very satisfied, thank you to the car company.

It is very difficult for foreigners to understand the location of the bus terminal and where the buses come from. I arrived an hour before the bus departed, but after walking for over an hour they finally called me and found me. The service was normal, but anyway I slept better than in a hotel because I was so comfortable. It would be nice if the horns were less loud. But I enjoyed it so I give it full marks. Thank you very much.

The bus staff is enthusiastic and keeps the customers' dropped items to return them.

I always choose Phi Hiep to accompany me on long trips...

The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.