+ Overall, good service from Nha Trang to Mui Ne. + Modern, 97% clean bus. + USB charger. + Comfortable seat and aircon. - no wifi (network didn't work) - no toilet on bus (they make a stop halfway) They called me and told me the bus would depart 45 minutes early, and I should arrive earlier. I arrived 60 minutes early, and waited. There was no early departure. Bus ride was fine. Not sure why but they don't use the fast, new, modern expressway that serves this route, instead they drive on small slow roads. If they used the expressway and didn't stop for so long at the rest atop I think the travel time could be reduced by 40% or more.

Second 45-minute trip with Han Café (Saigon-Mui Ne in a "Limousine sleeping bus" - cabins - and Phan Rang-Mui Ne in a "standard sleeper bus") and we were just as satisfied as before. The driving was exemplary, the staff incredibly attentive (they checked that everything was alright in your seat, were always smiling, and provided a warm welcome and helpful information at the pick-up point). The bus was clean and comfortable, and the communication was impeccable (they sent us a WhatsApp message to remind us of our trip and the pick-up point). The pick-up point in Phan Rang was comfortable (clean restrooms, drinks available for purchase, and excellent boarding). They even arranged a drop-off point for us because we had gone to the wrong location. Their "standard sleeper buses" are still perfectly comfortable and include several convenient stops. Compared to another so-called "VIP cabin" company where I thought I was going to die (dangerous and uncomfortable driving for passengers, poorly maintained buses, and extremely unfriendly staff), I highly recommend Han Café. I wasn't able to try their overnight trips, as they were full, probably because they're in high demand! Don't hesitate! 👍

Excellent bus and very safe driving. To make this a 5-star experience, I suggest the company implement a "no sound" policy for phones at night to respect those sleeping. It's a sleeper bus, so quiet is key! Also, please display the Wi-Fi password clearly inside the cabin for convenience. I would definitely ride with them again! -------------- The bus is of good quality and the driver is very safe. To make the service even better, I suggest the bus company implement a clear policy regarding keeping quiet (turning off phone sounds) at night to avoid disturbing other passengers. Additionally, the company should display the Wi-Fi password inside the bus for easy access. I will continue to support this bus company in the future!

The other day I randomly chose to go to Saigon and found it ok so today I booked a round trip. On the way back, I was deeply impressed with the driver and the bus conductor. The bus conductor always answered the elderly people on the bus with "yes yes", "yes thank you", and called the passengers with "yes are you out yet" very politely. When explaining to the passengers, he was gentle and gentle. The driver drove very smoothly. Before getting off the bus, I praised him. I used to get carsick but now the ride is smooth and I don't feel tired. He said he rarely brakes suddenly, if the passengers get carsick, it will be very tiring. I feel that they are very dedicated to their job and have positive energy even though the work is hard. Although they drive carefully, they drop off passengers on time. I will continue to support the bus company.