SG-BMT 1. Safety: I am very satisfied with the quality of Tien Oanh's passenger cars. The car is well maintained, the driver is also very experienced and drives safely. 2. Amenities: provides full amenities such as comfortable seats, cool air conditioning, high-speed wifi and mobile phone charging port. 3. Time and accuracy: The bus departs on time and arrives at BMT on time as committed. 4. Price: I feel the price of the bus service is very reasonable and consistent with the quality and amenities provided. 5. Service attitude: Staff and drivers are very enthusiastic, thoughtful and respectful of customers. I feel very comfortable and satisfied with the services they provide. Their services fully met my needs and I will use their services in the future if I have the opportunity.

Positives - Great attitude by the conductor who was friendly in support. He asked if the seat was good and where we would like to be dropped in Dalat. - The bus was very clean, no dust no used tissues etc. - bathroom 🚽, yes 👍 clean yes 👍 - The length of the seat is comfortable for the journey duration, I’m 179cm so my foot was touching the end of the cabin but I could manage. - 2 pillows( 1 basic and 1 long one) that helped. Suggestions: - Blanket could have been longer😅, could only cover until waist.