The driver was polite and gentle. The bus ran on time and didn't drive recklessly. The call center for booking and assistance with points of interest was excellent. The sleeping berth was a little cramped because I'm quite large; those who are larger should book a seat in the middle row for more comfort.

I think the car rental company is great, so why do some people give it such a low rating? The car is clean and smells nice. I tried reclining the seat, and the floor underneath was clean. Both the driver and passenger were happy with the experience.