Reading some negative comments made me a bit confused, but after taking the Da Nang-Pleiku trip on April 29, 2023 at 9:00 p.m. by regular car, I have the following reviews: - The 2 drivers were extremely friendly and arranged seats. 1 seat for each person - The bus assistant is stupid, probably on the same frequency so whatever he says will make him laugh - The bus leaves on time, there is a telegraph notification before the departure time, good service attitude. - Normal facilities, because I booked a regular car, I don't ask for anything more. But it looks pretty good, I stopped to go to the bathroom.

Driver and assistant are friendly, cheerful and provide good service.

Very ok except for a few parts where the driver is running too fast, it's so scary 🥹. The bus runs on time and the seats are comfortable. The driver is friendly, ok. Later, I will probably go to Mai Linh

. Attentive service from start to finish: The shuttle bus picked up passengers on time, even earlier than expected, making me feel secure about not being late. This professionalism and punctuality is a big plus in my eyes, especially for long-distance trips that require careful preparation. 2. Impressive transfer station: The bus company's transfer station is a highlight that cannot be ignored. The space is extremely modern, clean and carefully cared for - worthy of the word "luxury". In addition to the spacious waiting area, the bus company also serves a free buffet of cakes and drinks for passengers while waiting to board the bus - a small detail but showing concern for the customer experience.

First time riding Tu An bus, felt very ok. The driver drove smoothly, not noisy. The bus assistant spoke softly, helping passengers wholeheartedly. The only thing is that he broke my suitcase huhu. Because of the bus company's enthusiastic attitude, it still deserves a 10/10 rating.