Here’s my honest review of my experience traveling with this company from Hanoi to Danang. The Good: • Immaculate cleanliness: The bus was impressively clean, and they are very strict about maintaining this standard – eating is not allowed on board. It’s the first time I’ve seen such a focus on cleanliness in Vietnam. Everything inside the bus looked new and spotless. • Reliable WiFi: The onboard WiFi worked perfectly throughout the trip. • Charging options: USB and USB-C charging ports were available, which I also encountered for the first time. • Quiet and peaceful environment: They didn’t leave the lights on unnecessarily or play loud music, which made it easy to relax and sleep during the journey. • Regular restroom stops: They scheduled frequent stops, making it convenient for everyone. The Not-So-Good: • Last-minute change of pickup location: A few hours before departure, they informed me that the pickup point had been changed to a location about 30 minutes farther away. However, they compensated me with 100,000 VND, which I found fair. • Unfriendly drivers: The drivers weren’t particularly friendly or helpful, but nothing unbearable. • Overcrowded transfer in Danang: When we transferred to another bus to get to our hotel in Danang, it was overcrowded, and I ended up sitting on a plastic stool in the middle aisle, which wasn’t ideal. Overall: Despite a few minor inconveniences, I had a positive experience with this company. It’s by far the best bus service I’ve used in Vietnam. The cleanliness, comfort, and quietness made a significant difference, and I would recommend it to anyone traveling this route.

I'm surprised that this bus has a low rating. I expected the worst, but a modern, clean bus arrived. My stop was only 10 minutes from the hotel, which is very convenient and very ideal. 23.50 departure and 8.30 arrival. Very clearly. It's very fast from Nha Trang to Da Nang. The driver's assistant spoke English and helped. The bus was picking me up from some intersection where there was no stop, I was worried that the DDU was not there. But the bus arrived on time. I wasn't so nervous because I met another guy at the bus stop who was waiting for the bus. On the downside, the woman who called in advance of the trip told me to save her number and call her in case of any situations, and when I called to find out about the stop, no one answered the phone.