The driver would make sure all of his customers are back into the bus before he takes off. As a foreigner not understanding much Vietnamese, it's a piece of mind that you won't be left behind when you go for your toilet/ meal break. Hảo bus' shuttle bus service is another bonus which can deliver you from the bus terminal to your accommodation for FREE! Saving you from having to wake up from the bus trip, still half dreaming and looking and bargaining for a taxi trip to your hotel.

I am very satisfied with the service of My Duyen bus company. The buses are clean, punctual, have comfortable sleeper seats, and run smoothly and safely. In particular, the staff are very enthusiastic, polite, and always provide attentive support to passengers. I was very impressed with the transfer staff at My Luong. They were very friendly, picked up and dropped off at the correct locations, assisted with luggage, and were always cheerful with passengers. The staff at My Luong bus company were also very enthusiastic, attentive, provided clear instructions, and made me feel very secure during my journey. I will definitely continue to choose My Duyen bus company for my future trips. Thank you to the bus company and its staff for providing such a comfortable journey!

The bus leaves on time, the room has a bed so it feels very private. Sleep peacefully, the car runs very smoothly. The driver drove very calmly. The minus point is that when the bus driver arrives at the stops, he often doesn't announce it so the passengers don't know where to go (because the bus runs at night so the passengers sleep soundly).