The driver would make sure all of his customers are back into the bus before he takes off. As a foreigner not understanding much Vietnamese, it's a piece of mind that you won't be left behind when you go for your toilet/ meal break. Hảo bus' shuttle bus service is another bonus which can deliver you from the bus terminal to your accommodation for FREE! Saving you from having to wake up from the bus trip, still half dreaming and looking and bargaining for a taxi trip to your hotel.

I was very satisfied with my trip with My Duyen bus company. The bus was new, clean, the sleeping berths were comfortable and thoroughly cleaned. Especially noteworthy was the free door-to-door transfer service, which was very convenient and had no extra cost. The staff and drivers were very enthusiastic, friendly, and provided attentive support to passengers. The trip was safe and on time. I will definitely continue to choose My Duyen bus company and recommend it to friends and family. 5 stars!

The bus leaves on time, the room has a bed so it feels very private. Sleep peacefully, the car runs very smoothly. The driver drove very calmly. The minus point is that when the bus driver arrives at the stops, he often doesn't announce it so the passengers don't know where to go (because the bus runs at night so the passengers sleep soundly).

The driver and the bus conductor were lovely. I was stuck in traffic but they still tried to wait so I wouldn't miss the trip. They were very gentle and polite. The car was clean, airy, and the blankets smelled good. I was very satisfied with this trip.