Reading some negative comments made me a bit confused, but after taking the Da Nang-Pleiku trip on April 29, 2023 at 9:00 p.m. by regular car, I have the following reviews: - The 2 drivers were extremely friendly and arranged seats. 1 seat for each person - The bus assistant is stupid, probably on the same frequency so whatever he says will make him laugh - The bus leaves on time, there is a telegraph notification before the departure time, good service attitude. - Normal facilities, because I booked a regular car, I don't ask for anything more. But it looks pretty good, I stopped to go to the bathroom.

Normally I choose a familiar car, but now I have work so I choose Dien Hong car. What made me feel was the thoughtfulness and enthusiasm of the bus assistant and driver. When I forgot to get off at the stop, I was very confused, but the driver helped me get home. 10 quality points 🥰

I often ride Mai Linh. I like the politeness the most. Both driver and passenger speak softly. Good vehicle quality. 5 stars deserved. I have been riding Mai Linh for 2 years now and have no complaints.

Arrived 30 minutes late but the driver still waited (5 stars). At the rest stop, he forgot his phone, the driver didn't come back to get it but asked the next car to get it for him and delivered it to him (5 stars). After being stuck in traffic for an hour, the driver still drove slowly, not in a hurry, not "stirring up" and accompanied the announcement to the passengers on the bus about the trip being delayed and apologized to everyone (5 stars).

On September 2nd holiday, the bus company did not increase the ticket price, tickets can be booked online, the new Kia Grabbiird model is much better than Thaco models, smooth, 5 stars for Duc Dat

I only have 1 comment: the luggage compartment is quite dusty, my bag was very dirty, at around 12pm the car went a little too fast, but the driver and assistant were very dedicated and friendly. During my trip, the car had a flat tire. Luckily, the guys stopped at the gas station and changed the tire quite quickly. I hope the garage fixes the dust-free trunk for better service quality. Wishing the drivers and assistants good health!

A super cute garage from the staff to the assistant driver. Everyone is enthusiastic and gentle, there is bird's nest bread and water that takes care of guests very well, worth choosing every time you go home

. Attentive service from start to finish: The shuttle bus picked up passengers on time, even earlier than expected, making me feel secure about not being late. This professionalism and punctuality is a big plus in my eyes, especially for long-distance trips that require careful preparation. 2. Impressive transfer station: The bus company's transfer station is a highlight that cannot be ignored. The space is extremely modern, clean and carefully cared for - worthy of the word "luxury". In addition to the spacious waiting area, the bus company also serves a free buffet of cakes and drinks for passengers while waiting to board the bus - a small detail but showing concern for the customer experience.