. Attentive service from start to finish: The shuttle bus picked up passengers on time, even earlier than expected, making me feel secure about not being late. This professionalism and punctuality is a big plus in my eyes, especially for long-distance trips that require careful preparation. 2. Impressive transfer station: The bus company's transfer station is a highlight that cannot be ignored. The space is extremely modern, clean and carefully cared for - worthy of the word "luxury". In addition to the spacious waiting area, the bus company also serves a free buffet of cakes and drinks for passengers while waiting to board the bus - a small detail but showing concern for the customer experience.

Very satisfied with the beautiful car and enthusiastic service staff

I've also been on a lot of North-South buses, but I've encountered trucks carrying goods and loading goods along the way for a long time and was time-consuming, but for the first time, I met a Hoang Long A3 bus. This car has enough storage facilities, the bed is clean, and the driver smells good. If your car is comfortable and fun, you will be blessed

When I got to the bus, I realized it was Hoang Khoa bus, not Hoang Long! But everything was fine! The driver and service staff were polite and courteous! Not rude and insolent like other Hoang Long buses when going from Saigon to Hanoi.

Dedicated garage, comfortable car

Maybe it's because I was lucky to meet the easy-going car and driver again

Bed is comfortable. The staff is cheerful and enthusiastic, whatever the passengers want 😆. Professional drivers drive safely. The car is clean and has a very convenient charging socket in the bed. The car runs on time and is arranged in the right place as booked. Score 10 for the red dragon 👍

The service is very good, the hotline is gentle, the staff on the bus is very happy, the price is reasonable, I met a very cute car owner, I have traveled North and South many times but this is the first time I met him, he is very satisfied and will continue to support me 🥰

On Tet holiday, the bus did not run on time, but the bus company staff called to inform and arrange seats according to the booked tickets.

It is very difficult for foreigners to understand the location of the bus terminal and where the buses come from. I arrived an hour before the bus departed, but after walking for over an hour they finally called me and found me. The service was normal, but anyway I slept better than in a hotel because I was so comfortable. It would be nice if the horns were less loud. But I enjoyed it so I give it full marks. Thank you very much.