Driver Mr. Phung drives very smoothly, at night he uses lights when warning is needed instead of using a horn like many other drivers. => Customers who ride at night sleep very well. Thank you Mr. Phung, I wish you good health and safe trips forever!

First time taking the Binh Thuan-Ben Cat route and choosing the TT bus due to the suitable running time. Seeing a 1* review leaving customers at the wharf roundabout, not picking up customers... I was a bit hesitant but had no choice. The car has no navigation but runs on time, only a few minutes off. Drivers and car assistants are friendly and drop passengers off at the door. The car is clean and modern, but the air conditioner is missing, so the air is cold. 10 points for the quality. Will go again if given the chance.

The car runs smoothly. My suggestion is that we should call the customer on the same day to inform them of the trip so they can feel secure. The customer service staff who book tickets via the bus company's phone number should talk politely to bring convenience. feel for customers

Everything was okay, the bus conductor on my trip was very enthusiastic. I have a few suggestions for improvement: 1. Expand the number of pick-up and drop-off points. 2. Check that all passengers are on board before departure. 3. When passengers get off at stops, the conductor could speak loudly (during the day) and gently remind passengers at night (as passengers might be asleep and it would be better to avoid disturbing others). My experience was great! But I only traveled during the day! I hope the bus company continues to improve!

I am very satisfied with the service policy of Phuong Anh bus company.

The driver and the bus conductor are very nice. Yesterday, it was raining. I sat in the car waiting for Thanh Trung bus to arrive. The bus conductor called me and told me to stay in the car and brought me an umbrella. Such a thoughtful action. When I got on the bus, he was afraid I would be cold and brought me a cotton blanket. Every time I got off the bus, he booked a Grab and Be to take me to my destination. They were super enthusiastic. I have used many snow buses from Khanh Hoa to SG, but this bus has the best experience. I bought tickets for my parents to go, and they couldn't stop praising me. Thank you Thanh Trung bus company.