The experience was so good. The switchboard and garage staff are friendly and enthusiastic. Before the bus runs, there are free snacks and drinks. Arrive at your destination and wake up gently like a lover. The car is big and comfortable, like at home and runs smoothly to get there without even realizing it. I had very good experience with this bus operator. The staff are friendly and helpful. Before getting on the bus, we were offered light meals and drinks. When the bus has arrived, the staff woke us up as they were waking up up their lovers. If you are foreigners and planning to take this bus, please don't hesitate as the seats are big and comfortable enough for you to sleep on.

The trip was very safe, although there was some difficulty with weather conditions due to the impact of a storm in the Central region. But the bus still runs on the right route and on time. The most satisfying thing is the staff's service. Thank you, my family and I will continue to support our garage on upcoming trips. I hope Ngoc Anh bus company will continue to improve its current developments, especially the service of its staff. Best regards!

The car's room is spacious and comfortable, although the air conditioner is a bit difficult to adjust the wind direction but it's okay. Other amenities are good. Staff and driver attitudes are friendly and enthusiastic.

The bus leaves on time, the room has a bed so it feels very private. Sleep peacefully, the car runs very smoothly. The driver drove very calmly. The minus point is that when the bus driver arrives at the stops, he often doesn't announce it so the passengers don't know where to go (because the bus runs at night so the passengers sleep soundly).

I was quite nervous when I read many comments saying the bus was late, but the bus arrived 10 minutes earlier, so it probably depends on the bus and fate. The vehicle is fully equipped with water, towels, cakes, blankets, and pillows. The bed is quite comfortable if sleeping for 1 person. Even though my lover and I are both 7-8 feet tall, quite thin, we still feel a bit tired lying down. I think this trip is ok, I still have to wait for the return trip. Regarding payment, I think I should choose online payment to get a discount, because I choose to pay when getting on the bus but in the end I still have to transfer money in advance to deposit a seat. Generally satisfied.

For me personally, everything is ok. The driver called back to report the time the car arrived at the pick-up point and after the trip, the bus company called over for customer service. If possible, there should be wifi for guests to use.