I went with a small child from check in to boarding the bus. The staff was very enthusiastic and friendly.

The bus ran on time, the driver was skilled, and the bus was clean.

Normally, the Van Minh bus service is great. Today, however, it wasn't so good. My phone charger wasn't working, and the battery kept draining. I tried three different devices and they all had the same problem, so the issue must be with the power outlet, not the bus itself. The bus was running on time.