We are very happy with out 8.5 hour journey yesterday. The bus driver was extremely good . Our seats were comfortable and clean with water and hand wipe provided. Fantastic food stop . Good amount of toilet breaks. The only thing I would recommend to improve is to allow foreign payment cards when booking on the app.

The staff were lovely, and the bus was lovely too 😂 It was new, clean, and had Pikachu decorations all over it. Each bed even had a long Pikachu plushie to hug 🤣 The pink pig-patterned blankets would be a hit with kids. This was the first time I'd seen a bus company provide toothbrushes. Two elderly people boarded the bus and the staff even escorted them to their seats to assist them; overall, it was very thoughtful.

It is very difficult for foreigners to understand the location of the bus terminal and where the buses come from. I arrived an hour before the bus departed, but after walking for over an hour they finally called me and found me. The service was normal, but anyway I slept better than in a hotel because I was so comfortable. It would be nice if the horns were less loud. But I enjoyed it so I give it full marks. Thank you very much.

I frequently travel by car. I've previously used the Quang Ngai - Bao Loc route with Xuan Hai bus company, and now I use the Ho Chi Minh City - Quang Ngai route and vice versa. I've traveled with many bus companies, but today I found the ride very smooth. The beds have comfortable mattresses and pillows, perfect for long journeys, and I slept very well. The pick-up and drop-off times were exactly as shown on the app. I hope the bus company maintains this quality.