The bus ran relatively on time, with a shuttle service at the Phuong Trang company office as per the booked ticket, transferring passengers to the specific address in Da Lat. The bus was clean, although the sleeping berths were a bit small. The bus company was professional, and the price was 260k VND from Saigon to Da Lat. The travel time was exactly as scheduled. The driver was professional. The experience of booking through the Vexere app was also very good; when purchasing an additional ticket, a staff member on Zalo provided support within 10 minutes. It's definitely worth choosing Phuong Trang's service and booking through the Vexere app.

This was my first time booking a ticket through Vexere, and honestly, I didn’t quite know what to expect. But the whole experience turned out to be really smooth and pleasant. The trip from Da Nang to Da Lat on bus 43H-185.92 was excellent. The bus itself was very comfortable and impressively clean, which made a long journey much easier. The driving felt safe and professional throughout, and that alone already means a lot on these routes. I’d especially like to thank the drivers — they were attentive, polite, and clearly cared about the passengers’ comfort. It’s one of those details you don’t always notice at first, but it really shapes the whole experience. Also, big thanks to the teams at Vexere and Viet Lao Travel. They were patient, responsive, and genuinely helpful, answering all my questions without any rush or irritation. That kind of support is rare and very appreciated. Overall, I’m very satisfied with this trip and will definitely use your services again in the future. Wishing you all the best — and keep up the great work!

Here’s my honest review of my experience traveling with this company from Hanoi to Danang. The Good: • Immaculate cleanliness: The bus was impressively clean, and they are very strict about maintaining this standard – eating is not allowed on board. It’s the first time I’ve seen such a focus on cleanliness in Vietnam. Everything inside the bus looked new and spotless. • Reliable WiFi: The onboard WiFi worked perfectly throughout the trip. • Charging options: USB and USB-C charging ports were available, which I also encountered for the first time. • Quiet and peaceful environment: They didn’t leave the lights on unnecessarily or play loud music, which made it easy to relax and sleep during the journey. • Regular restroom stops: They scheduled frequent stops, making it convenient for everyone. The Not-So-Good: • Last-minute change of pickup location: A few hours before departure, they informed me that the pickup point had been changed to a location about 30 minutes farther away. However, they compensated me with 100,000 VND, which I found fair. • Unfriendly drivers: The drivers weren’t particularly friendly or helpful, but nothing unbearable. • Overcrowded transfer in Danang: When we transferred to another bus to get to our hotel in Danang, it was overcrowded, and I ended up sitting on a plastic stool in the middle aisle, which wasn’t ideal. Overall: Despite a few minor inconveniences, I had a positive experience with this company. It’s by far the best bus service I’ve used in Vietnam. The cleanliness, comfort, and quietness made a significant difference, and I would recommend it to anyone traveling this route.

The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.

To be honest, I was little bit scared after seeing mixed reviews here but it turned our pretty good. We went from Nha Trang to Hoi An, bus was there 20-30min earlier but staff informed us about it 30 minutes before it. The staff inside with the driver were really nice, they helped us with our bags and gave us free water and small snack. The cabin was clean with blanket and alright in space even for me (184 cm). Driving was okay without too much honking but dont expect any luxury sleep cause the road is bumpy and there are a lot of turns. There were quick 3-4 toilet stops and bus got in Hoi An around the promised time. I dont know if we got lucky and other people super unlucky or they expect something impossible but i would go again with them. 10/10

We took a day time sleeper bus with HM Happycar from Hoi An to Phong Nha. I received a WhatsApp message from the organizer to ensure we found the bus ok before departing. The bus was extremely clean and in great condition. The little bed capsules were private and lay totally flat, or you could put them into a partially reclined position. I am 5'4" and could lay completely stretched out, my friend is 5'9" and could do the same with flexed feet. There was a USB port, lights and air vents. The driving felt very safe and there were two drivers who traded off which helped us feel safe as well. We stopped 3 times for toilet breaks. After getting dropped off and going about our day, we realized we forgot air buds on the bus. I messaged them via WhatsApp and they responded immediately that they would ask their cleaning staff. They found them and organised a nearby hostel for them to be dropped off at for us to pick up at our convenience. Very impressed overall, would book with them again.

It is very difficult for foreigners to understand the location of the bus terminal and where the buses come from. I arrived an hour before the bus departed, but after walking for over an hour they finally called me and found me. The service was normal, but anyway I slept better than in a hotel because I was so comfortable. It would be nice if the horns were less loud. But I enjoyed it so I give it full marks. Thank you very much.

79-05527 Thank you so much to the bus driver. I'm a Korean who doesn't know anything, but I kept asking on Google Maps "Are you sure you're going here?" and asking strange questions like "Can you take me to our hotel?" But the driver took care of everything. Originally, I arrived at 2:30 a.m., and I was informed at that time, but the driver told me to sleep more, waited at the gas station, and even picked me up at the hotel by limousine bus in the morning. I looked so stupid that I think the driver helped me. If the driver wasn't there, I'm still thinking about that story because it must have been dangerous.. Thank you so much.. Thank you so much to the 79-05527 bus driver. I'm a Korean who doesn't know anything, but the driver solved everything even though I kept asking on Google Maps, "Are you going here?" and asking weird questions, “Are you taking us to our hotel?” Originally, I arrived at 2:30 am, but I didn't get off at that time, but the driver told me to sleep more and waited at the gas station, and even picked up the hotel with a limousine bus in the morning. .I think the driver helped me because I looked so stupid.. I'm still thinking about it that it would have been dangerous without the driver.. Thank you from the bottom of my heart.. 79-05527 Cảm ơn tài xế xe buýt rất nhiều. If you don't know how to do it, let's see how it works Google Maps, "B What's wrong with you?" What is wrong with you?” It's 2:30 and I'm talking about it. ạn bằng xe buýt Limousine. Toi nghĩ tài xế đã giúp tôi vì trông tôi quá ngu ngốc. Tôi vẫn đang nghĩ về nó rằng sẽ rất nguy hiểm nếu không có tài xế... Cảm ơn các bạn rất nhiều.

This was my first time taking a sleeper bus in Vietnam, and it was a great experience. The bus was new, with clean leather seats and ample space. The air conditioning worked well, keeping the cabin cool throughout the night. Each seat had a curtain for privacy, and window blinds allowed for a dark, private space after the lights were turned off. The driver did a good job, and the journey started 20 minutes early once everyone had boarded. We arrived in Da Lat two hours ahead of schedule, which was a pleasant surprise. The bus made a 30-minute dinner and restroom stop around 9 p.m. — though I wouldn’t recommend dining there. Instead, consider bringing snacks or biscuits for the ride. Also, avoid drinking too much water after the first stop since there are no more breaks for the next 9 hours. Overall, it was a smooth and efficient trip, and I highly recommend it!

New car, I went on the Quy Nhon -> Da Nang trip and it was very comfortable. The shuttle bus picked up and dropped off at both QN and DN. The car company is new but I don't know why I saw many low reviews so I was hesitant when I bought the ticket, but after the trip I found it great. All the staff were friendly and enthusiastic. Text the co-driver if you want to go to the toilet and he happily stopped the car at the nearest gas station so my family could get off!! Other cars sometimes grimaced and cursed lightly :) New car, strong air conditioner, clean. I don't understand why there are many low reviews? Everyone please support me, I went from Quy Nhon to Da Nang and the whole car had 7 passengers, it was pitiful. Wish Tan Quang Dung success.

Lovely helpful staff!!!!