The bus company is very enthusiastic in supporting the change of pick-up point from Giap Bat Bus Station to My Dinh Bus Station. However, the bus company should coordinate with the car booking App companies to add more pick-up points at My Dinh Bus Station for the convenience of customers.

The car runs smoothly, you guys should wait at Kim Anh intersection, near the signboard of Phu Tho gymnasium, or call a taxi to take you to the waiting area for the bus to get to CB and we'll know right away. There is a stop to eat delicious meat porridge. Friendly and enthusiastic staff 10 points

The bus ride was very comfortable. I saw the guys riding day and night without getting enough sleep, which was bad for their health, but they were still enthusiastic and cheerful during the trip. They encountered all sorts of situations. The day we went, it rained and saw electric poles falling and blocking them. The drivers worked together to temporarily build a car to pass by but found this job so miserable 🤣 I hope the driver raises their salary to have more motivation haha

On top of the very good trip, the driver was so kind to leave us in front of the hotel. Something really appreciated considering it was 5am.

Reading the feedback, I saw that the review was a bit skeptical, but there was no better choice than this. I closed my eyes and booked it. Who would have thought that the service was better than what I expected. The driver spoke softly and picked me up at sbay. I was late due to traffic jam and also called to let me know to ease my anxiety. I was able to sit in the car as I booked on the app, the driver drove carefully, took me to the door, the car was clean and airy, my experience was very good. Okay, please support the garage

Good quality car. The driver was enthusiastic. At first, he thought it was a new brand and made him a bit worried, but after experiencing it, it was very ok

Very comfortable journey from Hanoi to Cao Bang.

10 VND The bus service is very good, the car is spacious. Clean, thoughtful, enthusiastic, you should choose this bus to go. I will support the bus for a long time, thank you for giving me a safe and comfortable trip, the bus takes care of customers down to the smallest cold towel. Thank you

Really great experience with the bus, they rang me multiple times before to confirm timings, and also messaged me the pickup location when I was confused. the beds were also super comfy and more spacious than usual.

Quite satisfied with the trip. The car drove smoothly until the morning until we arrived. Quality amenities, cleanliness, completeness, private space.

We travelled twice with Thien Van from Hanoi to Cao Bang and back to Hanoi. The driver arrived on time at each pickup point and delivered us to our drop off location. The seats we selected during booking were what we received. There was 1 stop on our trip for toilet and snack breaks.The driver was professional and the car was clean, and complimentary water provided.

I waited at the designated pick-up point & saw the assigned van for the trip. But it's another van from another company that came to pick me up. Driver showed me a msg with my name & trip particulars. No further surprise on the journey, van was comfortable with bottled water, blanket & neck pillow. Driver also dropped me at my hotel in Cao Bang.