New bus company, new car, saw some bad comments but after going, I know it's stable, professional, satisfied, will support for future trips

I have booked many different cars on the website vexere several times and this is the first time I have reviewed a bus company, because I found the 24-bed Limousine of Thanh Thuy bus company to be of such high quality that I wanted to share it with everyone who is deciding. Should I go or not? - Ticket price: 600k/bed/person. - Time: If I book the SG-QN route at 6:00 p.m., the bus company will call me early in the morning on the day of departure to confirm. In the afternoon, I will send a text message telling them the location and time (5:45 p.m.) to be present at the BXMD for transfer to the bus station. Big bus, this place has a very punctual bus, so if you're late, you have to grab yourself to the big bus (like Binh Phuoc intersection). - The shuttle bus took me to the gas station on Highway 13 to wait for the big car to pick me up. I waited about 30 minutes. There is a broken rice restaurant next door. If you haven't had dinner yet, you can stop by and eat while waiting for the bus. At around 6:45 p.m., the bus arrived, so we got on the bus and slept. - Driver, skip the bus: I think he's quite polite and cute. Get in the car and read the last 3 digits of your phone and he'll lead you back to the place to sleep. Later, he'll go and ask each person where to get off for convenience. drop off or transfer. - Amenities on the bus: there is a place to charge your phone, you can turn the lights on and off yourself, curtains on both sides, a soft, fragrant bed, and spacious. Wifi works ok, I only surf Facebook, mess around here and there, I don't watch YouTube so I don't know if it's strong or not, I think the other ones work fine. When I stopped to go to the bathroom, I felt okay and clean. I found the slippers prepared by the bus station to be clean. They were very new. When I got off the bus, there was a parking attendant standing by to give me wet towels. Every time I stopped to go to the bathroom, I felt comfortable. We all give out wet towels (10 points), early in the morning we give out disposable toothbrushes and toothpaste. Well, there are 2 more 500ml bottles of mineral water in the car. The ride was quiet, the driver didn't smoke, didn't swear, didn't raise his voice, and I felt great. Well, the bus arrives at the bus station at 7:30 a.m., 1 hour earlier than expected on the website. The bus also has a transfer service within Quang Ngai city. At the station, the guys at the bus station will ask me where to transfer. If not, I can proactively register. The car is new, clean, fragrant, I like it very much. There are also many cute teddy bears hanging on the car 😁

. Attentive service from start to finish: The shuttle bus picked up passengers on time, even earlier than expected, making me feel secure about not being late. This professionalism and punctuality is a big plus in my eyes, especially for long-distance trips that require careful preparation. 2. Impressive transfer station: The bus company's transfer station is a highlight that cannot be ignored. The space is extremely modern, clean and carefully cared for - worthy of the word "luxury". In addition to the spacious waiting area, the bus company also serves a free buffet of cakes and drinks for passengers while waiting to board the bus - a small detail but showing concern for the customer experience.

The bus conductors were cheerful and enthusiastic. I was late but the bus still waited for me and didn't leave like other buses. I will support the bus company on other occasions.

We went by bus at 19:30 Danang - Nha Trang. The blue illuminated bus looks like a spaceship of the future. Super comfortable! If possible, take the top bunks, and in the middle of the cabin (at least the second row from the drivers, because they can smoke and chat the whole trip) and at least the second row from the toilet (it may smell). We had a clean, comfortable toilet, modern leather seats, and blankets. The driver drove moderately, did not honk excessively at night and did not brake sharply. We slept well) at 4:30 we arrived at the station near Nha Trang. There everyone was asked to get out, given their things and put into a Sprinter, which went to the center of Nha Trang. Due to the fact that this nuance with the transfer was not agreed upon in advance, it naturally raised many questions from passengers. But the drivers don't speak English. They only show you with gestures where to go)) And they literally forcefully transfer you into the sprinter so that you don’t get lost)