The car runs reliably, a little off schedule due to a car problem, but the car comes to pick you up very conscientiously. I went and the driver said that if I couldn't catch up with the car in front, he would take me to Hanoi even though he only drove in HP. The driver is very true to the company's responsibility of putting customers first. Will support the car for a long time. P/s: the car doesn't smell, drives very smoothly, doesn't get sick

This was my first time booking a car with Nguyen Gia and I was very satisfied. The shuttle picked me up on time and the driver was friendly. The limousine was large, spacious, had Wi-Fi, charging ports, and was very clean. The driver was also safe. After arriving in Hai Phong, I was transferred to a clean and comfortable shuttle bus (VF6) with a very nice driver. A great experience! Thank you so much.

I am quite satisfied with the customer care, the way the garage operates, and the vehicle is also very good. The only thing is that I booked to travel on an 11-seat car, picked up and dropped off in the inner city, from Hanoi to Hai Phong, traveling for 1 person with 2 boxes of goods equivalent to 40x40x40, each box weighing nearly 10kg. I clearly told the bus company to allow me to transport the goods at the same time, I would pay the shipping fee, but I was told that there was not enough space for the goods, so at first I moved to a 28-seat bus. After that, there was no 28-seat bus with the same departure time that I booked. When I returned, I agreed with the garage that I would book another place to park the goods. I am very grateful that the garage sincerely provides maximum support to customers. However, I had to go to the Hanoi Office myself, and catch the return flight from the Hai Phong Office to my destination. Meanwhile, the storage compartment in the car is very comfortable, not impossible to transport. I even heard a few guys in the driver or operations department say why they accepted these (my 2 packages). I think if the bus company helped me book an extra seat for those 2 packages, they should also treat me like a normal passenger, right? Anyway, I thank the bus company for supporting me in such a hurry. I still want to continue using the garage's service if I need to move in the future. Thank!

The bus company's service was very good, there was a shuttle bus to pick me up and drop me off at my place, the driver who took me from HP to HN was very professional, when I got on the bus I was a bit sleepy so he lowered my seat and turned off the music, when I woke up and realized I couldn't find my phone, he immediately called a shuttle bus to find my phone and I received my phone that same day. Thank you very much to him and the bus company. 1000 stars.

Both the shuttle buses and the passenger vans are comfortable, clean, and reasonably priced.

These guys are legendary drivers. They went from Co Linh to Quan Toan intersection in 60 minutes. They are always the best :))