My first time riding this bus was a bit scary, like some of the negative reviews I read on Vexere, but it was fine. The bus was clean, departed 8 minutes earlier than scheduled, and arrived an hour early. My impressions: + The ride was smooth + The driver and conductor were both friendly and lovely. I didn't interact with them much, but that's my personal feeling + The dinner food was varied, the seasoning was subjective, I didn't find it very good, but it wasn't terrible either. I took the Quang Ngai - An Suong trip, and the bus stopped only 3 times (including dinner) for passengers to use the restroom. The nice thing is that when we were near the dinner stop, there was an announcement over the loudspeaker. The loudspeaker said it would stop for 30 minutes, but it only stopped for about 25 minutes, probably because all the passengers had already boarded. In short, my first time riding this bus and I will definitely ride again if I have the chance.

I went Hoi An > Saigon. I was cautious after reading the reviews, but it worked out okay! They have a premium bus, but the service and employees are definitely not premium. But they're very effective and competent. They have an actual office in Hoi An, which is nice. A nice shuttle took us ftom the office to the highway where we met the bus. We stopped for dinner at a cheap, good enough spot at 8:30pm. They must have sped through the night because we reached the northern part of Saigon at 6:45am (at their carwash facility?), where they loaded us on a very janky shuttle bus to transfer to the Tinh Binh office closer to downtown (not enough seats, so some people sat on plastic chairs in the cargo hold). We reached there at 7:30am -- much earlier than the 11am arrival time on the ticket. I'm 178cm and the seat was extremely comfortable; I ended up sleeping straight from 11pm until we arrived to Saigon. But three negatives: - Second shuttle bus was blatantly unsafe (see pic) - My seat was stuck in recline / couldn't sit up - Daytime driver played rock music on a high volume. Thankfully he turned off the rear speakers when asked, but be careful getting front seats. Overall I would take them again as long as it is a budget price.

This garage impressed me the most with the driver and the bus assistant. From calling to boarding the car, everyone was very attentive and proactively called me for instructions, with a friendly and gentle voice. Lying in the car is also quite comfortable, with blankets and mattresses full of mineral water. My bus was filled with mostly older people, so when I breathed in, I felt a bit of an old person's smell. When I got off the bus, my drop-off point was originally planned to be Nga 3 Soi (Nha Trang) and I took a Grab, but the bus stopped. He guided me down here, no ghost dared to take me (because this is the area of the underground motorbike taxi force, people playing candy cane...) And so I was taken down to Nga 3 city, a bright place. safer. A Car Trip learns many new stories. Thank you garage for your help

Yes, the ride experience was great, 10 points for customer service, on time. Thank you and I will continue to book tickets next time.

10 points for food, restrooms and service attitude of Thuan Tam bus company. Especially the drivers and assistants of 76B 00934 serve enthusiastically, handle situations quickly and warmly with customers when encountering unfortunate problems. I booked a car at 6:00, unfortunately I couldn't park my motorbike, I had to drive around for 15 minutes to park my car, the drivers were willing to find a parking space to wait and give dedicated instructions 10 points for the service 😚😚😚

Here’s my honest review of my experience traveling with this company from Hanoi to Danang. The Good: • Immaculate cleanliness: The bus was impressively clean, and they are very strict about maintaining this standard – eating is not allowed on board. It’s the first time I’ve seen such a focus on cleanliness in Vietnam. Everything inside the bus looked new and spotless. • Reliable WiFi: The onboard WiFi worked perfectly throughout the trip. • Charging options: USB and USB-C charging ports were available, which I also encountered for the first time. • Quiet and peaceful environment: They didn’t leave the lights on unnecessarily or play loud music, which made it easy to relax and sleep during the journey. • Regular restroom stops: They scheduled frequent stops, making it convenient for everyone. The Not-So-Good: • Last-minute change of pickup location: A few hours before departure, they informed me that the pickup point had been changed to a location about 30 minutes farther away. However, they compensated me with 100,000 VND, which I found fair. • Unfriendly drivers: The drivers weren’t particularly friendly or helpful, but nothing unbearable. • Overcrowded transfer in Danang: When we transferred to another bus to get to our hotel in Danang, it was overcrowded, and I ended up sitting on a plastic stool in the middle aisle, which wasn’t ideal. Overall: Despite a few minor inconveniences, I had a positive experience with this company. It’s by far the best bus service I’ve used in Vietnam. The cleanliness, comfort, and quietness made a significant difference, and I would recommend it to anyone traveling this route.

The bus conductors were cheerful and enthusiastic. I was late but the bus still waited for me and didn't leave like other buses. I will support the bus company on other occasions.

The transportation company contacted me proactively, provided clear instructions, and the journey was smooth and comfortable.

Overall, good. They called back and told us in English where they would pick us up. The bus was clean and well-maintained, the driver took us 2 hours early, even though we stopped for something to eat. The trip was comfortable.