The staff were lovely, and the bus was lovely too 😂 It was new, clean, and had Pikachu decorations all over it. Each bed even had a long Pikachu plushie to hug 🤣 The pink pig-patterned blankets would be a hit with kids. This was the first time I'd seen a bus company provide toothbrushes. Two elderly people boarded the bus and the staff even escorted them to their seats to assist them; overall, it was very thoughtful.

Honestly, I'd read the previous reviews and we were a little worried. But it was the best bus trip we've ever taken. The bus left and arrived on time, the drivers were friendly, the ride was okay (although still bumpy, but that's Vietnam for you ^^), and the seats were comfortable. We were pleasantly surprised.

quý công ty nên: 1) kiểm tra và dán tem hành lý cho khách theo màu của từng chuyến tránh mất mát và nhầm chuyến khi tập kết hàng lên xe. vì mình có 2 chuyến sài gòn và cần thơ đợi chung 1 khung giờ, 1 địa điểm. vì là khách thân thiết của quý công ty nên rất hài lòng và tin tưởng. tuy nhiên rất mong muốn đội ngũ nhân viên anh chị em nhà xe cùng nhau cải thiện ngày một phát triển. 2) đồng nhất về cách giao tiếp và CSKH nhẹ nhàng, chu đáo nữa thì chắc chắn quy công ty là nhà xe được yêu thích và lựa chọn số 1 quy nhơn. rất cảm ơn quý anh chị em cty cũng như chị Thảo đã lắng nghe và tiếp nhận. " khách hàng thân thiết nhiều năm của nhà xe từ thời sinh viên"

The staff was very enthusiastic and courteous, calling to ask again about the pick-up point and pick-up time. The drivers are very pleasant and do not smoke in the car like other car companies. Love the drivers because I can't breathe when I smell of cigarettes. The car is beautiful, has its own lights that can turn on and off automatically when needed. Very clean, the car's glass is clean and clear, unlike other cars, where the glass is blurred due to water stains. Curtains create a very private feeling. There is a phone charging socket. People of 1m8 to 1m9 can lie comfortably. But it seems that the width of the glass row is a little smaller. The big minus point is that there is wifi but it cannot be used. I hope the bus company invests more in wifi. The car has up to 2 drivers and 1 waiter, a total team of 3 people, and they are well-trained to serve customers with standard service style. The time the car stops for passengers to go to the toilet is very reasonable, without feeling full. In general, it is only 50k higher but much more comfortable than other cars. Service exceeded expectations. True pictures, true service. Will recommend to friends

I have used this sleep bus twice for traveling from Nha Trang to Can Tho. Overall, it is one of the most comfortable sleeper bus options on this route. One important thing to mention is that there is no toilet on board, which can be uncomfortable on such a long overnight route. However, when there are regular stops, the trip can still be quite comfortable. My most recent trip (yesterday) was very good. Even though the bus was delayed by about one hour, the company informed me in advance, so it was not a problem for me. The bus was comfortable, with blankets and two pillows, and the drivers were polite and friendly. There were rest stops around 4:00 AM and 9:00 AM, which made the journey much more comfortable. At the final stop, they even provided toothbrushes, which was a nice touch. On my previous trip last week, there were no night stops until around 8:00 AM, which was quite uncomfortable. It seems that the schedule depends on the drivers, and I really hope the stops will be more consistent in the future. Overall, I am satisfied and will continue using this sleep bus company for my business trips, as it is still one of the most comfortable sleeper bus options on this route. I really hope that in the future the drivers will make regular stops as scheduled, especially since I am planning to take this route again next week.

The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.

I went Hoi An > Saigon. I was cautious after reading the reviews, but it worked out okay! They have a premium bus, but the service and employees are definitely not premium. But they're very effective and competent. They have an actual office in Hoi An, which is nice. A nice shuttle took us ftom the office to the highway where we met the bus. We stopped for dinner at a cheap, good enough spot at 8:30pm. They must have sped through the night because we reached the northern part of Saigon at 6:45am (at their carwash facility?), where they loaded us on a very janky shuttle bus to transfer to the Tinh Binh office closer to downtown (not enough seats, so some people sat on plastic chairs in the cargo hold). We reached there at 7:30am -- much earlier than the 11am arrival time on the ticket. I'm 178cm and the seat was extremely comfortable; I ended up sleeping straight from 11pm until we arrived to Saigon. But three negatives: - Second shuttle bus was blatantly unsafe (see pic) - My seat was stuck in recline / couldn't sit up - Daytime driver played rock music on a high volume. Thankfully he turned off the rear speakers when asked, but be careful getting front seats. Overall I would take them again as long as it is a budget price.