Here’s my honest review of my experience traveling with this company from Hanoi to Danang. The Good: • Immaculate cleanliness: The bus was impressively clean, and they are very strict about maintaining this standard – eating is not allowed on board. It’s the first time I’ve seen such a focus on cleanliness in Vietnam. Everything inside the bus looked new and spotless. • Reliable WiFi: The onboard WiFi worked perfectly throughout the trip. • Charging options: USB and USB-C charging ports were available, which I also encountered for the first time. • Quiet and peaceful environment: They didn’t leave the lights on unnecessarily or play loud music, which made it easy to relax and sleep during the journey. • Regular restroom stops: They scheduled frequent stops, making it convenient for everyone. The Not-So-Good: • Last-minute change of pickup location: A few hours before departure, they informed me that the pickup point had been changed to a location about 30 minutes farther away. However, they compensated me with 100,000 VND, which I found fair. • Unfriendly drivers: The drivers weren’t particularly friendly or helpful, but nothing unbearable. • Overcrowded transfer in Danang: When we transferred to another bus to get to our hotel in Danang, it was overcrowded, and I ended up sitting on a plastic stool in the middle aisle, which wasn’t ideal. Overall: Despite a few minor inconveniences, I had a positive experience with this company. It’s by far the best bus service I’ve used in Vietnam. The cleanliness, comfort, and quietness made a significant difference, and I would recommend it to anyone traveling this route.

I am Korean. Please forgive the awkwardness of the writing by using the translation tool. Koreans often write personal blogs about taking the sleeping bus in Vietnam. There were comments that praised it and also comments that praised it as hard, so I was very worried. It was a needless worry. It was very comfortable and comfortable. The inside of the bus was clean, the driver was very friendly. The pillows and mattresses were also clean and fragrant. I recommend this article. If you like Korean, please leave a comment. 같은 회사라도 버스마다 퀄리티가 다른지는 모르겠는데, 제가 탄 버스는 쾌적하고 좋았어요 . 자리 넓찍하고 베개 이불 깨끗합니다. 뭐 경적소리야 베트남에서는 익숙해져야 하는 문화일거같구요. 기사님 친절하시구요, 버스 안에서 담배 안피시구요. 다른 승객들도 버스안에서 담배피는 사람 없어요 휴게소에 들렀다 갈때도 저 있는지 없는지 체크해보고 출발하시네요. 다만 키173 기준 다리를 쭉 펴지는 못해요. 뭐 전 새우자세가 편해서 불만은 없었습니다 : )

This garage impressed me the most with the driver and the bus assistant. From calling to boarding the car, everyone was very attentive and proactively called me for instructions, with a friendly and gentle voice. Lying in the car is also quite comfortable, with blankets and mattresses full of mineral water. My bus was filled with mostly older people, so when I breathed in, I felt a bit of an old person's smell. When I got off the bus, my drop-off point was originally planned to be Nga 3 Soi (Nha Trang) and I took a Grab, but the bus stopped. He guided me down here, no ghost dared to take me (because this is the area of the underground motorbike taxi force, people playing candy cane...) And so I was taken down to Nga 3 city, a bright place. safer. A Car Trip learns many new stories. Thank you garage for your help

The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.

The bus conductors were cheerful and enthusiastic. I was late but the bus still waited for me and didn't leave like other buses. I will support the bus company on other occasions.

Additional comments: Passengers should be fed on time, instead of feeding passengers from 4:30 p.m. to 11:00 p.m. at night. Everything else is good 👍