Yes, the ride experience was great, 10 points for customer service, on time. Thank you and I will continue to book tickets next time.

The best car among the cars I've driven. There is a cleaning notification sound, Stop cleaning 4-5 times. There is a phone charger and wifi on the bus. The driver does not smoke. My ticket includes food, delicious food. 10000/10 points

It is very difficult for foreigners to understand the location of the bus terminal and where the buses come from. I arrived an hour before the bus departed, but after walking for over an hour they finally called me and found me. The service was normal, but anyway I slept better than in a hotel because I was so comfortable. It would be nice if the horns were less loud. But I enjoyed it so I give it full marks. Thank you very much.

I went Hoi An > Saigon. I was cautious after reading the reviews, but it worked out okay! They have a premium bus, but the service and employees are definitely not premium. But they're very effective and competent. They have an actual office in Hoi An, which is nice. A nice shuttle took us ftom the office to the highway where we met the bus. We stopped for dinner at a cheap, good enough spot at 8:30pm. They must have sped through the night because we reached the northern part of Saigon at 6:45am (at their carwash facility?), where they loaded us on a very janky shuttle bus to transfer to the Tinh Binh office closer to downtown (not enough seats, so some people sat on plastic chairs in the cargo hold). We reached there at 7:30am -- much earlier than the 11am arrival time on the ticket. I'm 178cm and the seat was extremely comfortable; I ended up sleeping straight from 11pm until we arrived to Saigon. But three negatives: - Second shuttle bus was blatantly unsafe (see pic) - My seat was stuck in recline / couldn't sit up - Daytime driver played rock music on a high volume. Thankfully he turned off the rear speakers when asked, but be careful getting front seats. Overall I would take them again as long as it is a budget price.

I've been there many times, and the service staff and drivers are polite and courteous, and the cars are clean. I'll definitely support them again next time.

For first-timers taking the ride, the tour bus comes ON the ferry together with you and your luggage to phu quoc. They’ll give you your ferry tickets on site.

My first time riding this bus was a bit scary, like some of the negative reviews I read on Vexere, but it was fine. The bus was clean, departed 8 minutes earlier than scheduled, and arrived an hour early. My impressions: + The ride was smooth + The driver and conductor were both friendly and lovely. I didn't interact with them much, but that's my personal feeling + The dinner food was varied, the seasoning was subjective, I didn't find it very good, but it wasn't terrible either. I took the Quang Ngai - An Suong trip, and the bus stopped only 3 times (including dinner) for passengers to use the restroom. The nice thing is that when we were near the dinner stop, there was an announcement over the loudspeaker. The loudspeaker said it would stop for 30 minutes, but it only stopped for about 25 minutes, probably because all the passengers had already boarded. In short, my first time riding this bus and I will definitely ride again if I have the chance.

The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.

I frequently travel by car. I've previously used the Quang Ngai - Bao Loc route with Xuan Hai bus company, and now I use the Ho Chi Minh City - Quang Ngai route and vice versa. I've traveled with many bus companies, but today I found the ride very smooth. The beds have comfortable mattresses and pillows, perfect for long journeys, and I slept very well. The pick-up and drop-off times were exactly as shown on the app. I hope the bus company maintains this quality.