The bus ran relatively on time, with a shuttle service at the Phuong Trang company office as per the booked ticket, transferring passengers to the specific address in Da Lat. The bus was clean, although the sleeping berths were a bit small. The bus company was professional, and the price was 260k VND from Saigon to Da Lat. The travel time was exactly as scheduled. The driver was professional. The experience of booking through the Vexere app was also very good; when purchasing an additional ticket, a staff member on Zalo provided support within 10 minutes. It's definitely worth choosing Phuong Trang's service and booking through the Vexere app.

Yes, the ride experience was great, 10 points for customer service, on time. Thank you and I will continue to book tickets next time.

The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.

I think the car service is quite good compared to the price range, the only thing is that the car pick up is 1 hour late, waiting a bit long and changing the pick up point makes me run too much :)) When I booked the car on app r, I was pushed by the app. chair, not exactly the chair I chose but that's okay. I don't understand why the app is so slow in updating license plates, it makes me panic :)) The driver's phone number is also wrong. Just recently I got a license plate and changed my phone number kkk The car includes a full meal, I think it's ok, besides that the car is clean and the driver is friendly. Overall it's very good, I encourage everyone to go and experience it

Thank you very much T.Xe and assistant of Khang Thinh bus company❤️ This is the first time I go to our bus company and while I'm moving to the bus company's pick up point. I was stuck in traffic for about 20 minutes but the driver and assistant were still waiting and were very friendly, not pushy like other bus companies. The car I drive is a 24-minute double. The car has curtains so I find it very private and full of amenities. The car goes from Saigon to Quy Nhon and uses 3 foot stations. The car uses 2 stations to go to the toilet at the gas station. and 1 station. Use it for food. Even though the 2 stations are used at the gas station for cars to pay for fuel and for passengers to go to the toilet, the toilet at this gas station is very clean. Hk has an unpleasant smell like other stations. But it seems that this bus company runs out to Ngai Ngai and drops off passengers along Highway 1a, so it's very convenient for everyone😍 I can't fault the place when I take the bus. The car is very new. T.XE runs very well and doesn't get stuck like other cars❤️. Wishing the garage to grow stronger and stronger🥰

The best car among the cars I've driven. There is a cleaning notification sound, Stop cleaning 4-5 times. There is a phone charger and wifi on the bus. The driver does not smoke. My ticket includes food, delicious food. 10000/10 points

The driver and the conductor were very enthusiastic and dedicated. I got on the wrong bus (same company, same route). The driver and conductor of both buses were very helpful. The ticket price was cheap but the quality was very good, the ticket included a dinner. The bus departed 45 minutes later than on the app, but due to the storm, it rained very heavily, which is understandable. 99/10

Good experience. The staff was cheerful, polite and friendly. The arrival time was 1 hour later than expected because the car had to stop many times to load and unload goods and pick up passengers. Overall, I feel secure when using this bus company's service, and will support and recommend this bus company's service to my relatives.

Personal assessment: The car does not drive recklessly, a bit slow but safe, does not have a car smell, picks up and parks quickly

I always choose Phi Hiep to accompany me on long trips...

The car is clean, new, the staff is polite, departs on time, sits in the right place, and has ready-to-drink water. Only the lack of a toilet is great. The ticket price does not include food, so everyone can buy it and bring it to the stop to eat. Sometimes the stop has dishes you don't like or the price is a bit high! The rest of the garage is very good, so go.

It is very difficult for foreigners to understand the location of the bus terminal and where the buses come from. I arrived an hour before the bus departed, but after walking for over an hour they finally called me and found me. The service was normal, but anyway I slept better than in a hotel because I was so comfortable. It would be nice if the horns were less loud. But I enjoyed it so I give it full marks. Thank you very much.

I traveled with my wife from Saigon to Danang. Everything was fine. The bus was new and comfortable. The staff didn't speak English, so we had to use Google Translate. They showed us where toilets were and where to eat. The bus stopped 4 times within our 16-hour trip. We arrived 3 hours earlier than expected. Authentic experience :). The main problem was the company changed our pick up point. They were calling us a whole morning to inform about it but we couldn't understand Vietnamese. The manager in our hotel helped us.

Here’s my honest review of my experience traveling with this company from Hanoi to Danang. The Good: • Immaculate cleanliness: The bus was impressively clean, and they are very strict about maintaining this standard – eating is not allowed on board. It’s the first time I’ve seen such a focus on cleanliness in Vietnam. Everything inside the bus looked new and spotless. • Reliable WiFi: The onboard WiFi worked perfectly throughout the trip. • Charging options: USB and USB-C charging ports were available, which I also encountered for the first time. • Quiet and peaceful environment: They didn’t leave the lights on unnecessarily or play loud music, which made it easy to relax and sleep during the journey. • Regular restroom stops: They scheduled frequent stops, making it convenient for everyone. The Not-So-Good: • Last-minute change of pickup location: A few hours before departure, they informed me that the pickup point had been changed to a location about 30 minutes farther away. However, they compensated me with 100,000 VND, which I found fair. • Unfriendly drivers: The drivers weren’t particularly friendly or helpful, but nothing unbearable. • Overcrowded transfer in Danang: When we transferred to another bus to get to our hotel in Danang, it was overcrowded, and I ended up sitting on a plastic stool in the middle aisle, which wasn’t ideal. Overall: Despite a few minor inconveniences, I had a positive experience with this company. It’s by far the best bus service I’ve used in Vietnam. The cleanliness, comfort, and quietness made a significant difference, and I would recommend it to anyone traveling this route.