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(730 ratings)
Limousine seater van
Standard seater bus
Duong Dinh Nghe Office
3h25m
Ha Long Office
Everything was better than any other similar experience before in 5 years in Vietnam. They called me, send me the correct and precise messages both on Zalo, Whatsapp and via email. Drivers were driving safely, picked us up on time, which was a pleasant surprise. Hope the return trip will be the same.
NO PREPAYMENT REQUIRED
(737 ratings)
Standard seater bus
Long Bien Office
2h30m
Ha Long Office
I was very impressed with the car driver (the limousine picked up passengers in Long Bien and then divided the passengers into different cars to take them back to the hotel). The car driver who took me back to the hotel was very good. He pointed out and guided the famous places and dishes in Hanoi. I noticed that when he dropped off passengers, he always got out of the car and opened the car door for the passengers (small). details but demonstrates very good service attitude). My mother really likes this driver because he shares with her very impressive life perspectives. I didn't ask for his name, I just knew he was in Ninh Binh. I hope to have you drive again next time and have more trips so that more people know you.
NO PREPAYMENT REQUIRED
(1030 ratings)
Limousine seater bus
Ha Noi
2h30m
Quang Ninh
I am quite satisfied with the customer care, the way the garage operates, and the vehicle is also very good. The only thing is that I booked to travel on an 11-seat car, picked up and dropped off in the inner city, from Hanoi to Hai Phong, traveling for 1 person with 2 boxes of goods equivalent to 40x40x40, each box weighing nearly 10kg. I clearly told the bus company to allow me to transport the goods at the same time, I would pay the shipping fee, but I was told that there was not enough space for the goods, so at first I moved to a 28-seat bus. After that, there was no 28-seat bus with the same departure time that I booked. When I returned, I agreed with the garage that I would book another place to park the goods. I am very grateful that the garage sincerely provides maximum support to customers. However, I had to go to the Hanoi Office myself, and catch the return flight from the Hai Phong Office to my destination. Meanwhile, the storage compartment in the car is very comfortable, not impossible to transport. I even heard a few guys in the driver or operations department say why they accepted these (my 2 packages). I think if the bus company helped me book an extra seat for those 2 packages, they should also treat me like a normal passenger, right? Anyway, I thank the bus company for supporting me in such a hurry. I still want to continue using the garage's service if I need to move in the future. Thank!
NO PREPAYMENT REQUIRED
(23 ratings)
Limousine seater bus
59 Duong Khue
3h15m
Ha Long - Bai Chay
Perfect Thank you for the drive
NO PREPAYMENT REQUIRED
(19 ratings)
Limousine seater bus
Noi Bai Airport (Domestic Terminal Column E5, 1st Floor)
4h30m
Bai Chay bus station
The ride was enjoyable. The driver was kind and drove safely. We left an hour later than scheduled. He first messaged to say he was going to be 30 minutes late. Then he was an additional 30 minutes late.
NO PREPAYMENT REQUIRED
(19 ratings)
Limousine seater van
Noi Bai Airport (Domestic Terminal Column E5, 1st Floor)
1h50m
Ha Long
The driver for this trip was very nice!
NO PREPAYMENT REQUIRED