Honestly, I'd read the previous reviews and we were a little worried. But it was the best bus trip we've ever taken. The bus left and arrived on time, the drivers were friendly, the ride was okay (although still bumpy, but that's Vietnam for you ^^), and the seats were comfortable. We were pleasantly surprised.

Guide for first-time travelers Review of the trip from Sai Gon to Nha Trang In Saigon, the bus company has a waiting room, serving snacks such as cakes, water, etc. After getting on the bus and sleeping for about 5-6 hours, you will arrive in Nha Trang. In Nha Trang, the bus company has a free shuttle service, but you must book in advance with the bus company when booking a ticket or when the bus company calls you to confirm your ticket before leaving. After the bus arrives in Nha Trang, you contact the staff (should use Google Translate and give it to them to read) to help you find a shuttle. You should not trust people wearing Grab shirts inviting you to take a ride outside. Talking about the quality of the bus, it is excellent, the bus is made in a cabin style with a space design, there is no toilet on the bus or there is (depending on the type of bus you choose), so you should take a 22-cabin bus instead of a 32-cabin bus for the best experience. Most of the drivers are elderly, so they do not know English, you should use Google Translate to communicate with them. Hope this review will help you when you go

For first-timers taking the ride, the tour bus comes ON the ferry together with you and your luggage to phu quoc. They’ll give you your ferry tickets on site.

We are very happy with out 8.5 hour journey yesterday. The bus driver was extremely good . Our seats were comfortable and clean with water and hand wipe provided. Fantastic food stop . Good amount of toilet breaks. The only thing I would recommend to improve is to allow foreign payment cards when booking on the app.

Comes with 1 bottle of Number 1 drink, 1 can of bird's nest drink, 2 wet towels. Quality 👌

I have used this sleep bus twice for traveling from Nha Trang to Can Tho. Overall, it is one of the most comfortable sleeper bus options on this route. One important thing to mention is that there is no toilet on board, which can be uncomfortable on such a long overnight route. However, when there are regular stops, the trip can still be quite comfortable. My most recent trip (yesterday) was very good. Even though the bus was delayed by about one hour, the company informed me in advance, so it was not a problem for me. The bus was comfortable, with blankets and two pillows, and the drivers were polite and friendly. There were rest stops around 4:00 AM and 9:00 AM, which made the journey much more comfortable. At the final stop, they even provided toothbrushes, which was a nice touch. On my previous trip last week, there were no night stops until around 8:00 AM, which was quite uncomfortable. It seems that the schedule depends on the drivers, and I really hope the stops will be more consistent in the future. Overall, I am satisfied and will continue using this sleep bus company for my business trips, as it is still one of the most comfortable sleeper bus options on this route. I really hope that in the future the drivers will make regular stops as scheduled, especially since I am planning to take this route again next week.

The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.

I frequently travel by car. I've previously used the Quang Ngai - Bao Loc route with Xuan Hai bus company, and now I use the Ho Chi Minh City - Quang Ngai route and vice versa. I've traveled with many bus companies, but today I found the ride very smooth. The beds have comfortable mattresses and pillows, perfect for long journeys, and I slept very well. The pick-up and drop-off times were exactly as shown on the app. I hope the bus company maintains this quality.