Honestly, I'd read the previous reviews and we were a little worried. But it was the best bus trip we've ever taken. The bus left and arrived on time, the drivers were friendly, the ride was okay (although still bumpy, but that's Vietnam for you ^^), and the seats were comfortable. We were pleasantly surprised.

Yes, the ride experience was great, 10 points for customer service, on time. Thank you and I will continue to book tickets next time.

quý công ty nên: 1) kiểm tra và dán tem hành lý cho khách theo màu của từng chuyến tránh mất mát và nhầm chuyến khi tập kết hàng lên xe. vì mình có 2 chuyến sài gòn và cần thơ đợi chung 1 khung giờ, 1 địa điểm. vì là khách thân thiết của quý công ty nên rất hài lòng và tin tưởng. tuy nhiên rất mong muốn đội ngũ nhân viên anh chị em nhà xe cùng nhau cải thiện ngày một phát triển. 2) đồng nhất về cách giao tiếp và CSKH nhẹ nhàng, chu đáo nữa thì chắc chắn quy công ty là nhà xe được yêu thích và lựa chọn số 1 quy nhơn. rất cảm ơn quý anh chị em cty cũng như chị Thảo đã lắng nghe và tiếp nhận. " khách hàng thân thiết nhiều năm của nhà xe từ thời sinh viên"

Good experience. The staff was cheerful, polite and friendly. The arrival time was 1 hour later than expected because the car had to stop many times to load and unload goods and pick up passengers. Overall, I feel secure when using this bus company's service, and will support and recommend this bus company's service to my relatives.

The best car among the cars I've driven. There is a cleaning notification sound, Stop cleaning 4-5 times. There is a phone charger and wifi on the bus. The driver does not smoke. My ticket includes food, delicious food. 10000/10 points

Comes with 1 bottle of Number 1 drink, 1 can of bird's nest drink, 2 wet towels. Quality 👌

The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.