The driver and the conductor were very enthusiastic and dedicated. I got on the wrong bus (same company, same route). The driver and conductor of both buses were very helpful. The ticket price was cheap but the quality was very good, the ticket included a dinner. The bus departed 45 minutes later than on the app, but due to the storm, it rained very heavily, which is understandable. 99/10

Yes, the ride experience was great, 10 points for customer service, on time. Thank you and I will continue to book tickets next time.

The driver was available before departure. The seats are spacious with comfortable pillows and a warm blanket. Sleeping comfortably was also pleasant. We arrived ahead of schedule.

Guide for first-time travelers Review of the trip from Sai Gon to Nha Trang In Saigon, the bus company has a waiting room, serving snacks such as cakes, water, etc. After getting on the bus and sleeping for about 5-6 hours, you will arrive in Nha Trang. In Nha Trang, the bus company has a free shuttle service, but you must book in advance with the bus company when booking a ticket or when the bus company calls you to confirm your ticket before leaving. After the bus arrives in Nha Trang, you contact the staff (should use Google Translate and give it to them to read) to help you find a shuttle. You should not trust people wearing Grab shirts inviting you to take a ride outside. Talking about the quality of the bus, it is excellent, the bus is made in a cabin style with a space design, there is no toilet on the bus or there is (depending on the type of bus you choose), so you should take a 22-cabin bus instead of a 32-cabin bus for the best experience. Most of the drivers are elderly, so they do not know English, you should use Google Translate to communicate with them. Hope this review will help you when you go

I took a bus from Nha Trang to Ho Chi Minh City. In general, the bus went quite quickly and arrived earlier than I expected. The driver was also enthusiastic and polite, calling in advance to confirm. People should proactively call and ask the bus company to confirm all travel date information and ask them to notify them in any case of schedule changes. When getting on the bus, a few people wondered why the seat wasn't a bed. You should carefully check the type of seat on the online booking ticket because I saw it clearly stated it was a seat. The bus company will call to confirm the trip time and license plate number. Please remember the license plate clearly to catch the correct bus.

The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.