The bus ran relatively on time, with a shuttle service at the Phuong Trang company office as per the booked ticket, transferring passengers to the specific address in Da Lat. The bus was clean, although the sleeping berths were a bit small. The bus company was professional, and the price was 260k VND from Saigon to Da Lat. The travel time was exactly as scheduled. The driver was professional. The experience of booking through the Vexere app was also very good; when purchasing an additional ticket, a staff member on Zalo provided support within 10 minutes. It's definitely worth choosing Phuong Trang's service and booking through the Vexere app.

I'm impressed by the politeness of the staff that other bus companies don't have. Picking up at Highway 13 and not taking a shuttle bus is something I really like

Great experience. The bus station is near home, convenient to go & return. The bus departs on time, the driver is polite, helps arrange luggage, the bus staff works professionally, takes good care of customers, supports luggage from the bus to the customer. The bus arrives at the bus station to pick up & drop off customers at the exact location booked. Before the driver arrives to pick up the customer, he calls to remind in advance 👍👍👍👍 The limousine is clean and polite with clean blankets, drinks, snacks, towels. Worth the money. Will use it again next time & recommend it to family members. Using this bus saves time & less tiredness. The minus point is that the engine is a little noisy, but other bus companies have louder engines. This is okay. The driver drives very carefully & safely. No weaving, No fighting for the road, No reckless overtaking, less bumpy. No nervousness & fear like when using Phuong Trang bus. We are very happy to give the car 5***** 👍👍👍👍