An interesting experience: - The bus was on time - The bed was comfortable. 200k was okay. - There was air conditioning and blankets. - I liked the driver and the conductor. I was assigned my favorite seat and was able to change my points quickly. The customer support was enthusiastic and cheerful. - The driver played music while driving, making me nostalgic for Saigon in the 2000s. - The bus stop was clean and beautiful. I got to see the sea elephants. - The shuttle bus was on time. The bus was spacious, comfortable, and cool. - The waiting room at the bus station was spacious, airy, clean, with drinking water, charging sockets, and a restroom. - I liked the bus station's working style: fast, neat, concise, complete, and methodical. It suits my backpacking style.

Excellent bus and very safe driving. To make this a 5-star experience, I suggest the company implement a "no sound" policy for phones at night to respect those sleeping. It's a sleeper bus, so quiet is key! Also, please display the Wi-Fi password clearly inside the cabin for convenience. I would definitely ride with them again! -------------- The bus is of good quality and the driver is very safe. To make the service even better, I suggest the bus company implement a clear policy regarding keeping quiet (turning off phone sounds) at night to avoid disturbing other passengers. Additionally, the company should display the Wi-Fi password inside the bus for easy access. I will continue to support this bus company in the future!

The drivers were cheerful and friendly. My mother accidentally spilled a glass of water on the bus but the drivers gently reminded her. You know, older people are not as quick as us. I apologized on behalf of my mother and thanked the Hiep Thanh bus drivers very much.

The car is very ok. I ordered a pick-up in person in District 1. However, if you want to pick up at your door, you must arrange to leave 1-1:30 minutes earlier than the appointment time on the app

I am very satisfied with the service of My Duyen bus company. The buses are clean, punctual, have comfortable sleeper seats, and run smoothly and safely. In particular, the staff are very enthusiastic, polite, and always provide attentive support to passengers. I was very impressed with the transfer staff at My Luong. They were very friendly, picked up and dropped off at the correct locations, assisted with luggage, and were always cheerful with passengers. The staff at My Luong bus company were also very enthusiastic, attentive, provided clear instructions, and made me feel very secure during my journey. I will definitely continue to choose My Duyen bus company for my future trips. Thank you to the bus company and its staff for providing such a comfortable journey!

The journey ran very well. The driver and the steward were very accommodating, helping us get to our correct destination. A minivan at the end dropped us to our hotel door. Great 👍🏻