Everything is fine. The bus is on time and on schedule. The staff is generally good, no questions. The bus is good, it can be much worse. By the way, this is the first bus, and even a three-row one, in which I was able to stretch out to my full height, and for my almost 2 meters this is not a trivial task, so a separate OK for this. We arrived in Ho Chi Minh an hour earlier than planned, also OK. In general, I don’t know what the users who are crying about “the worst experience in their lives” are unhappy with. My experience with the company is positive. They gave me a ticket, put me in a seat, left point A on time, arrived at point B on time. They weren’t rude, they smiled, I personally don’t need more. The service was provided in full. Thank you.

The car is comfortable, convenient, has a type C charging port for iPhone, the air conditioner is very cool and the car is equipped with blankets and mineral water. The driver and the bus conductor are friendly and pleasant. The bus picks up a bit later than the time on the app, so if you are afraid of missing your flight, you should book an earlier trip to avoid delays. I recommend everyone to try this car once.

This is my first time riding Kumho bus company. I feel 98% satisfied in many aspects, from price, facilities, service to time. Before booking the car, I read negative reviews left by customers. I wanted to see what it was really like so I tried it once. Maybe I'm lucky, I haven't encountered any bad things. However, the trip will be more complete if the driver is enthusiastic and responsible and does not talk too much on the phone or make noise during the first stretch of the road. I will continue to support the garage. Hope next time will be better. Sincere thanks to the garage.

I am really satisfied with the service quality of this bus company. From the waiting room, I was warmly welcomed, served free instant noodles and coffee, comfortable seats, clean space. Next, when getting on the bus, I felt "WOW, what a beautiful bus, what a beautiful interior". For me, this is the most comfortable seat I have ever felt on a long-distance bus. Lying down with my legs straight, my back straight, I slept very well. The driver was polite, enthusiastic, and professional. In addition, there were a variety of movies and music programs on the bus. It was worth the money for a trip. But there are also some mistakes that the bus company needs to fix: I only received a phone call from the bus company close to the departure time, but the bus company should have called me when I booked the ticket and at least 1 hour before the bus departed; the screen should have a wifi connection so that customers have more content options besides the pre-written content. I forgot to take a picture of the waiting room hix

Trung Nga bus company is very enthusiastic, you should try it. But you should consider when booking on the Cheap Bus Ticket app on holidays because there is no customer support in force majeure situations, so you should book directly with the bus company to be safe. than.

The car runs smoothly. My suggestion is that we should call the customer on the same day to inform them of the trip so they can feel secure. The customer service staff who book tickets via the bus company's phone number should talk politely to bring convenience. feel for customers