The female staff at An Duong Vuong office is very polite and cute. The driver is normal. I think it's okay compared to what I read through reviews on gg map and on the app (maybe it's just luck). I don't know if the car was driving recklessly or shaking or not, maybe I fell asleep because I was carsick.

There is quite good private transportation support. The VIP seats were comfortable but the bus was running a bit late, but luckily my flight was delayed so I didn't have to wait long for the bus. Next time I will definitely go again.

The driver and the bus conductor were lovely. I was stuck in traffic but they still tried to wait so I wouldn't miss the trip. They were very gentle and polite. The car was clean, airy, and the blankets smelled good. I was very satisfied with this trip.

Honestly, I'd read the previous reviews and we were a little worried. But it was the best bus trip we've ever taken. The bus left and arrived on time, the drivers were friendly, the ride was okay (although still bumpy, but that's Vietnam for you ^^), and the seats were comfortable. We were pleasantly surprised.