. Attentive service from start to finish: The shuttle bus picked up passengers on time, even earlier than expected, making me feel secure about not being late. This professionalism and punctuality is a big plus in my eyes, especially for long-distance trips that require careful preparation. 2. Impressive transfer station: The bus company's transfer station is a highlight that cannot be ignored. The space is extremely modern, clean and carefully cared for - worthy of the word "luxury". In addition to the spacious waiting area, the bus company also serves a free buffet of cakes and drinks for passengers while waiting to board the bus - a small detail but showing concern for the customer experience.

The garage is very thoughtful. I'm in Phu Yen and take the 9pm flight, the bus company has bread and milk ready for passengers (+1 super big point). Call before pick up time (about half an hour). Staff are also very polite and attentive. A big plus is that the after-service is super good. When I arrived in the morning, in the afternoon someone from the bus company contacted me to ask about the experience and service to improve better. The place is also very clean and comfortable. However, because I get car sick, I'm quite sensitive to smells. I hope the bus company can arrange some hanging bags of ginger, lemongrass, or something to make the smell in the car more pleasant. This review has no seeding or advertising, so anyone who is considering experiencing this garage should try it, don't hesitate. A small note for tall people: if possible, you should choose the beds in front. Last day I went because I had no other choice so I slept in the last bed which is a bit short for my height. But it's still quite comfortable, I just think the front bed will be a little more comfortable.

I think the car service is quite good compared to the price range, the only thing is that the car pick up is 1 hour late, waiting a bit long and changing the pick up point makes me run too much :)) When I booked the car on app r, I was pushed by the app. chair, not exactly the chair I chose but that's okay. I don't understand why the app is so slow in updating license plates, it makes me panic :)) The driver's phone number is also wrong. Just recently I got a license plate and changed my phone number kkk The car includes a full meal, I think it's ok, besides that the car is clean and the driver is friendly. Overall it's very good, I encourage everyone to go and experience it

Comes with 1 bottle of Number 1 drink, 1 can of bird's nest drink, 2 wet towels. Quality 👌

A great experience with a new bus company that you should refer to: + The staff and driver called to confirm 2-3 times, so you can rest assured + The driver picked me up on time, I waited for only 10 minutes and the bus picked me up, not 30 minutes or 1 hour before calling + The bus is new, classy, fragrant and especially I really like the blankets and pillows on the bus. Normally, leather pillows make my neck hurt when lying down, but here, the bus company changed all the pillows to extremely soft feather pillows. + The bed is extremely wide, there is a hook to hang slippers on top so my feet don't get tangled like other buses I've been on + The driver and bus assistant enthusiastically supported me with pick-up and drop-off questions, very enthusiastic and gentle + There are also water, cold towels on the bus. When arriving at the station, the driver thoughtfully prepared more cold towels at the stop. 10 points for the sophistication of the bus company.

The bus conductors were cheerful and enthusiastic. I was late but the bus still waited for me and didn't leave like other buses. I will support the bus company on other occasions.

The driver and the bus conductor are very nice. Yesterday, it was raining. I sat in the car waiting for Thanh Trung bus to arrive. The bus conductor called me and told me to stay in the car and brought me an umbrella. Such a thoughtful action. When I got on the bus, he was afraid I would be cold and brought me a cotton blanket. Every time I got off the bus, he booked a Grab and Be to take me to my destination. They were super enthusiastic. I have used many snow buses from Khanh Hoa to SG, but this bus has the best experience. I bought tickets for my parents to go, and they couldn't stop praising me. Thank you Thanh Trung bus company.