I took the Be Ha bus for the first time, going to Phu Yen and back to BMT within 5 days. I found the Call Center and Reception Office staff enthusiastic and friendly. The drivers and service were very good and attentive. The good point is that there is a shuttle bus in Tuy Hoa City. The shuttle driver was very funny and enthusiastic in helping customers put their luggage on the bus as well as picking them up on time. I hope the bus company will serve better and have more customers.

Oh, my review got deleted, so I'm writing it again. I highly recommend this place. The driver is so nice. We (a family of four with kids) boarded at the Virgo Hotel a little after 10:10. The driver loaded our suitcases, and when we were about to leave, he asked which hotel in Tuy Hoa we were going to. When we told him we were going to Sun Village Resort (which is a bit far from downtown Tuy Hoa), he looked a bit flustered. He said he couldn't take us to that hotel but would drop us off nearby and tell us to take a taxi. We were so grateful to him. Since it was our first time there, we weren't sure if we'd be able to catch a taxi or Grab, so we were looking for a taxi. But when we arrived, wow~~ a taxi was waiting~~~ What is this~~????? The Bb Limousine driver hailed a taxi for us in advance. Wow, I was so grateful. As we don't speak English, we were truly thankful; it almost brought tears to my eyes. From there, we took a taxi to Sun Village Resort. The fare was also amazing; it would have been 260,000 VND to go all the way to Tuy Hoa, but it only came out to 100,000 VND. Whether you are a Korean traveler or a first-timer, don't be scared just get in the taxi; the driver will take care of everything. Anyway, it was the best!

First time booking a bus ticket online and even paying in advance but it didn't disappoint! Quy Thao bus station is the only bus (I've ever been on it) where the drivers talk politely and don't use profanity. This alone is a 5 star rating. The driver also drank Pepsi and was very cute, not smoking like other cars. Pick up and pay at the correct point. Be able to lie on the correct bed. Overall 10 points.

The bus company staff are very friendly, from the ticket office, assistants, to the drivers; their service attitude is excellent. Today I took the 34p bus, it's new so it runs smoothly and has no smell (I get motion sickness and hate smells on buses). I've been using their buses since they first started with regular buses, but now that they have the 34p buses, I'll probably use them more often.