I took the Be Ha bus for the first time, going to Phu Yen and back to BMT within 5 days. I found the Call Center and Reception Office staff enthusiastic and friendly. The drivers and service were very good and attentive. The good point is that there is a shuttle bus in Tuy Hoa City. The shuttle driver was very funny and enthusiastic in helping customers put their luggage on the bus as well as picking them up on time. I hope the bus company will serve better and have more customers.

First time booking a bus ticket online and even paying in advance but it didn't disappoint! Quy Thao bus station is the only bus (I've ever been on it) where the drivers talk politely and don't use profanity. This alone is a 5 star rating. The driver also drank Pepsi and was very cute, not smoking like other cars. Pick up and pay at the correct point. Be able to lie on the correct bed. Overall 10 points.

I used the bus twice: from Nha Trang to Tuy Hoa, and from Tuy Hoa to Quy Nhon. Thank you for your meticulous attention to detail, from the reservation to ensuring there were no inconveniences along the way, including the vehicle number, location, and even the driver's phone number. It was a very satisfying trip with no issues. I also deeply appreciate the driver's kindness.

The bus company staff are very friendly, from the ticket office, assistants, to the drivers; their service attitude is excellent. Today I took the 34p bus, it's new so it runs smoothly and has no smell (I get motion sickness and hate smells on buses). I've been using their buses since they first started with regular buses, but now that they have the 34p buses, I'll probably use them more often.

Additional comments: Passengers should be fed on time, instead of feeding passengers from 4:30 p.m. to 11:00 p.m. at night. Everything else is good 👍

The bus arrived on time, there was an even shuttle bus service to pick me up. It was clean inside, 2 pillows provided. The driving style was rather fast and we were tossed back and forth a lot - but I cannot compare with other night buses as it was my first one. Generally, I am satisfied.

Everything was great, except for the incredible speed. I went to bed at 1 a.m., and the GPS said it was a 6.5-hour drive to Nha Trang. We arrived at 4:30, meaning it took 3.5 hours instead of 6.5 👀 . It seemed fine, but it was scary when the oncoming buses flew by so fast I barely noticed them. The restroom was spotless, the service was excellent. Overall, it was a great experience. By the way, the journey to Ho Chi Minh City wasn't that fast. But the journey back was. The bedding was clean, and I slept well ❤️