Excellent bus and very safe driving. To make this a 5-star experience, I suggest the company implement a "no sound" policy for phones at night to respect those sleeping. It's a sleeper bus, so quiet is key! Also, please display the Wi-Fi password clearly inside the cabin for convenience. I would definitely ride with them again! -------------- The bus is of good quality and the driver is very safe. To make the service even better, I suggest the bus company implement a clear policy regarding keeping quiet (turning off phone sounds) at night to avoid disturbing other passengers. Additionally, the company should display the Wi-Fi password inside the bus for easy access. I will continue to support this bus company in the future!

First time booking tickets on VEXERE and quite surprised when everything was arranged properly when boarding the bus. Everything was fine, right on time, right place, good driver and assistant, quite comfortable bed, filtered water available on the tray,... just a shame there was no place to charge the battery. But that's fine too!

First time riding Hai Luan bus, I went from Buon Ho to SG, the driver and bus assistant were lovely. The car doesn't smell like some cars I've driven in the past. It's arranged in the correct location and returned to the right place where the customer registered. I hope the garage is always reputable and enthusiastic to have more customers

The garage is new but very enthusiastic and thoughtful. I will continue to support. I have new options when traveling on the Eakar - SG route. I hope the garage will grow and become known to many customers and always improve service quality.

Driving this car is very reassuring because it drives quite carefully, unlike some other cars, every time I open my eyes I feel like I'm flying. The assistant in the car is nice and friendly, but the bus company should clearly tell the customer how to get to the parking area. My family has 2 small children carrying bags under their arms, but I was turned around and walking to the parking lot, my feet were bleeding 🥲 I have 10 diapers left.

Before now, I only took Thu Ky bus. Once, the bus went so fast that it gave me a headache. Once, the driver smoked on the bus while driving -)))) I couldn't breathe. Once, the bus conductor was very rude to me. Today, for the first time, I took the bus and slept very well. It ran very smoothly. I must say that the driver and the bus conductor were also very cute. Everyone was very friendly and considerate. I wish all trips with Minh An Thu Ky bus company will always be safe and smooth.

Recently, I see that the bus company has clearly improved its service, no longer being grumpy or yelling at customers, and even giving gifts to customers. In general, I hope that in 2025 the bus company will continue to improve its service, then people will definitely travel more.

Very good service, the bus company picks up and drops off passengers at the correct address, first time riding without incurring additional Grab costs. Enthusiastic staff. Suggestion: The bus company needs to interact more with customers via App or Zalo or phone messages so that passengers can feel secure, especially those who book tickets via the App. Thank you very much, I'll book again next time

The staff were lovely. My husband and I went with our two young children. We were a little slow in arranging our time at the restaurant, but the staff were very understanding!