The driver would make sure all of his customers are back into the bus before he takes off. As a foreigner not understanding much Vietnamese, it's a piece of mind that you won't be left behind when you go for your toilet/ meal break. Hảo bus' shuttle bus service is another bonus which can deliver you from the bus terminal to your accommodation for FREE! Saving you from having to wake up from the bus trip, still half dreaming and looking and bargaining for a taxi trip to your hotel.

It would be great if the holidays allowed customers to buy tickets online. Every major holiday, we have to buy tickets directly at the ticket office, which is inconvenient for those who work or live far away. I hope the bus operator has a convenient solution to make it easier for customers to buy tickets online (transfer money when buying tickets). I wish the bus company a prosperous business.

The trip was very safe, although there was some difficulty with weather conditions due to the impact of a storm in the Central region. But the bus still runs on the right route and on time. The most satisfying thing is the staff's service. Thank you, my family and I will continue to support our garage on upcoming trips. I hope Ngoc Anh bus company will continue to improve its current developments, especially the service of its staff. Best regards!

I was confused with the meeting point, and came in late but Vexere staff helped get into another bus with the same route i think, it was excellent service. Thanks again. I emailed them and got prompt response during those times.

The driver and the bus conductor were lovely. I was stuck in traffic but they still tried to wait so I wouldn't miss the trip. They were very gentle and polite. The car was clean, airy, and the blankets smelled good. I was very satisfied with this trip.

I took the bus from Long Thanh to Can Tho, departing on time, smooth journey, polite staff, steady driver really made me feel secure and satisfied. The journey was thousands of miles but my heart was not troubled. Dedicated service, serious manner, rare in this time of rushing for money. Society is in chaos. I would like to send my sincere compliments, wishing the bus company more and more prosperity, safe journeys."

Excellent bus and very safe driving. To make this a 5-star experience, I suggest the company implement a "no sound" policy for phones at night to respect those sleeping. It's a sleeper bus, so quiet is key! Also, please display the Wi-Fi password clearly inside the cabin for convenience. I would definitely ride with them again! -------------- The bus is of good quality and the driver is very safe. To make the service even better, I suggest the bus company implement a clear policy regarding keeping quiet (turning off phone sounds) at night to avoid disturbing other passengers. Additionally, the company should display the Wi-Fi password inside the bus for easy access. I will continue to support this bus company in the future!