The Vexere.com website provides clear and user-friendly instructions, making ticket purchase quite easy. — Specifically, the Bao Ngoc bus service that took us from Saigon to Da Nang had a very professional, polite, and courteous staff; they clearly guided passengers when boarding. The place where Bao Ngoc stopped for dinner was spacious, airy, and clean. The dinner consisted of 6 main dishes and a bowl of soup for a table of 8 people; there was so much food we couldn't finish it, yet it only cost 50,000 VND per person. And when we arrived in Da Nang, even though our address wasn't updated on the website, the staff still helped us call a taxi and subsidized the fare. We are very grateful and would like to recommend Bao Ngoc bus company to everyone.

Mình tình cờ biết đến xe này tai ben xe phia nam sau khi từ chối đi xe quen vì không giữ đúng ghế mình đã đặt từ 3 ngày trước(mình say xe với có bé nên cần ghế trước, dưới). Thật ấn tượng vù nhân viên tư vấn, gửi thông tin zalo rõ ràng, chuyên nghiệp. Đi đúng giờ, xe mới toanh, sạch sẽ thơm tho, buồng rộng, đẹp, ghế có chế độ matxa bên cạnh các chức năng thông thường như nâng, hạ xuống phần đầu, chân, ổ sạc pin, ... thích view ngắm cảnh cực chill, các anh tài và lơ cũng cực dễ thương, tâm lý. 10 điểm không nhưng. Mình sẽ lưu lại để giới thiệu người nhà, bạn bè đi xe này. ưng hết sức. Giờ thấy may mắn vì cảm ơn xe kia để mình bít đến xe này

Here’s my honest review of my experience traveling with this company from Hanoi to Danang. The Good: • Immaculate cleanliness: The bus was impressively clean, and they are very strict about maintaining this standard – eating is not allowed on board. It’s the first time I’ve seen such a focus on cleanliness in Vietnam. Everything inside the bus looked new and spotless. • Reliable WiFi: The onboard WiFi worked perfectly throughout the trip. • Charging options: USB and USB-C charging ports were available, which I also encountered for the first time. • Quiet and peaceful environment: They didn’t leave the lights on unnecessarily or play loud music, which made it easy to relax and sleep during the journey. • Regular restroom stops: They scheduled frequent stops, making it convenient for everyone. The Not-So-Good: • Last-minute change of pickup location: A few hours before departure, they informed me that the pickup point had been changed to a location about 30 minutes farther away. However, they compensated me with 100,000 VND, which I found fair. • Unfriendly drivers: The drivers weren’t particularly friendly or helpful, but nothing unbearable. • Overcrowded transfer in Danang: When we transferred to another bus to get to our hotel in Danang, it was overcrowded, and I ended up sitting on a plastic stool in the middle aisle, which wasn’t ideal. Overall: Despite a few minor inconveniences, I had a positive experience with this company. It’s by far the best bus service I’ve used in Vietnam. The cleanliness, comfort, and quietness made a significant difference, and I would recommend it to anyone traveling this route.

Good experience. The staff was cheerful, polite and friendly. The arrival time was 1 hour later than expected because the car had to stop many times to load and unload goods and pick up passengers. Overall, I feel secure when using this bus company's service, and will support and recommend this bus company's service to my relatives.

For first-timers taking the ride, the tour bus comes ON the ferry together with you and your luggage to phu quoc. They’ll give you your ferry tickets on site.

The transportation company contacted me proactively, provided clear instructions, and the journey was smooth and comfortable.

I trusted this bus company because it's from my hometown. The bus was clean, ran smoothly, and was on time. The bus company's hotline, shuttle service, driver, and bus attendants were all very cheerful, friendly, and enthusiastic. Thank you for giving me a safe journey ❤️