The female staff at An Duong Vuong office is very polite and cute. The driver is normal. I think it's okay compared to what I read through reviews on gg map and on the app (maybe it's just luck). I don't know if the car was driving recklessly or shaking or not, maybe I fell asleep because I was carsick.

Quite ok, got on the bus on time, left on time, gave each person a cold towel and a bottle of mineral water.

Excellent bus and very safe driving. To make this a 5-star experience, I suggest the company implement a "no sound" policy for phones at night to respect those sleeping. It's a sleeper bus, so quiet is key! Also, please display the Wi-Fi password clearly inside the cabin for convenience. I would definitely ride with them again! -------------- The bus is of good quality and the driver is very safe. To make the service even better, I suggest the bus company implement a clear policy regarding keeping quiet (turning off phone sounds) at night to avoid disturbing other passengers. Additionally, the company should display the Wi-Fi password inside the bus for easy access. I will continue to support this bus company in the future!

The bus departed earlier than scheduled, so I didn't have time to board. A staff member then helped me resolve the issue.