Honestly, I'd read the previous reviews and we were a little worried. But it was the best bus trip we've ever taken. The bus left and arrived on time, the drivers were friendly, the ride was okay (although still bumpy, but that's Vietnam for you ^^), and the seats were comfortable. We were pleasantly surprised.

Excellent bus and very safe driving. To make this a 5-star experience, I suggest the company implement a "no sound" policy for phones at night to respect those sleeping. It's a sleeper bus, so quiet is key! Also, please display the Wi-Fi password clearly inside the cabin for convenience. I would definitely ride with them again! -------------- The bus is of good quality and the driver is very safe. To make the service even better, I suggest the bus company implement a clear policy regarding keeping quiet (turning off phone sounds) at night to avoid disturbing other passengers. Additionally, the company should display the Wi-Fi password inside the bus for easy access. I will continue to support this bus company in the future!

The bus company has a shuttle bus within the city to pick up at home so I quite like it hehe, this time I booked a bed and the bus company upgraded it to the room without paying extra so I quite like it hehe

A great experience with a new bus company that you should refer to: + The staff and driver called to confirm 2-3 times, so you can rest assured + The driver picked me up on time, I waited for only 10 minutes and the bus picked me up, not 30 minutes or 1 hour before calling + The bus is new, classy, fragrant and especially I really like the blankets and pillows on the bus. Normally, leather pillows make my neck hurt when lying down, but here, the bus company changed all the pillows to extremely soft feather pillows. + The bed is extremely wide, there is a hook to hang slippers on top so my feet don't get tangled like other buses I've been on + The driver and bus assistant enthusiastically supported me with pick-up and drop-off questions, very enthusiastic and gentle + There are also water, cold towels on the bus. When arriving at the station, the driver thoughtfully prepared more cold towels at the stop. 10 points for the sophistication of the bus company.