Everything was better than any other similar experience before in 5 years in Vietnam. They called me, send me the correct and precise messages both on Zalo, Whatsapp and via email. Drivers were driving safely, picked us up on time, which was a pleasant surprise. Hope the return trip will be the same.

First time using Hoang Phu bus, the bus was on time, the driver was enthusiastic. Will continue to choose Hoang Phu bus for future travel.

Hanoi to Ha Long trip. A driver contacted me through WhatsApp to coordinate my pick-up from my stay, then when we got to the office, I was transferred to the limo van and off we went, with a short 15-min roadside stop for restrooms and purchasing snacks. We left a little late but the whole trip still only took about 2 hours so I was happy with the efficiency.

This was the first time I drove a long distance but felt like a short one, the car drove as smooth as a Samsung and the seat was like a cool, air-conditioned bed. Initially, the car had a problem and the driver reported being late, but he handled it and came to pick us up as scheduled on the system. The driver, Van Si, was so funny and enthusiastic that despite the wind and rain, he transported us safely to our destination. 5⭐️ for driver Van Si and the garage. Next time, I hope to have the chance to meet you again.

The bus runs on time, but it takes a long time to park and pick up passengers on a detour that is a bit far. The car often brakes suddenly and returns quickly on time. I took the bus and got on the bus, but when I got to my destination, I was transferred to another bus. But no matter how enthusiastic you are, the blankets will be clean and fragrant so everything is ok. The car doesn't have a toilet, so unfortunately, when I booked the car, it said I would return it to the main store, but when I got back, I returned it to Aeon Long Bien, but it was close to my house, so it's okay.

Actually this is my second time to take the MPV bus in Vietnam, my experience is very good, the driver come to my place to pick me up with a little bit late but no more than 10 minutes, and the time we arrived at Mong Cai are very on time, very suitable for a four hours trip. The driver was quite punctual, picking me up at around 8:30 and 8:40. The bus is very spacious and comfortable with one seat per person. The whole journey was high speed and there were no random stops. The driver and the bus owner can speak Chinese, and if you have any questions, you can just call the owner to ask, so it is very comfortable.

Very good transfer, comfortable, fast and safety drive, driver drop off is directly near our hotel. Thanks !